Closing the customer expectation gap
In this episode of the podcast, we are discussing closing the customer expectation gap and actions insurers can take to improve customer understanding of policy coverage. We are joined by James Daley...
24 Mars 202116min
Remote Invigilation or a physical exam sitting: which is the best option for me?
In this episode of the podcast, we are discussing the differences between remote invigilation and physical sittings of exams. We are joined by Taron Josen, Assistant Financial Planner at Saunderson ...
10 Mars 202115min
Actions to take to increase trust in the insurance profession
In this episode of the podcast, we are discussing actions insurers can take to increase trust in the insurance profession. We are joined by Roger Flaxman, Executive Chairman of Flaxmans and winner o...
24 Feb 202132min
Reskilling CII Radio Mixdown
In this episode of the podcast, we are talking about reskilling for a career in the financial planning and insurance professions. We are joined by Sarah Lord, President of the Personal Finance Societ...
10 Feb 202121min
Time To Talk - supporting colleagues with their mental health
In this episode of the podcast we are talking about supporting colleagues with their mental health. We are joined by Julie Page, President of the Chartered Insurance Institute, and Keith Richards, chi...
3 Feb 202120min
The impact of Brexit on the Insurance and Financial Planning profession
In this episode of the podcast we are talking about how the Brexit agreement has impacted the insurance and financial planning profession and how the new rules will impact insurers and financial plann...
27 Jan 202120min
How To Excel At CII Qualifications
In this episode of the podcast, we are talking about how to excel in CII professional qualifications. We are joined by Mark Randall, winner of The Henry J Tapscott Prize for Excellence in completion o...
25 Nov 20208min
Lessons From The FCA Business Interruption Case
In this episode of the podcast, recorded on 11 November, we are discussing lessons from the FCA’s business interruption ruling. We are joined by Michael Frisby, Partner at the Stevens and Bolton law f...
18 Nov 202018min
