Changing Legal Landscape for Managed Service Providers
It has been several years since GDPR went into effect and it has had an impact on MSPs and clients alike. Today, many more laws are being and have been enacted that aim to copy what GDPR has accomplis...
23 Sep 202131min
Is the UK Changing Data Privacy Laws?
It was going to happen eventually after the UK left the European Union. The UK is deliberating on whether GDPR will remain as a central theme in data privacy and security for UK citizens. This decisio...
21 Sep 202122min
Quantifying the Value of Managed Services
For 25 years MSPs have been attempting to communicate why they are necessary to their clients. For existing managed services customers, this value makes sense since they already know what they are rec...
15 Sep 202135min
Do You Have Ransomware in Your MSP Agreements?
Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware, and yet, we must plan for the worst case scenario. MSPs need to address ransomware with their...
10 Sep 202137min
My Thoughts on the CISA MSP Advisory
CISA published their advisory bulletin addressing risk considerations for organizations thinking about using managed service providers. This is a great advisory, but it has some areas of potential mis...
8 Sep 202125min
Can You Survive Without Managed Services
It is a question we used to get often during the early days of managed services. Particularly, when organizations did not fully understand the requirements of owning IT infrastructure. To be sure, cyb...
30 Aug 202126min
The MSP Legislation We Need
There has been a lot of discussion concerning the MSP regulation our profession should have. Standards for MSPs, cyber practices to reduce the number of cyberattacks, etc. Instead, I’d like to tur...
23 Aug 202128min
MSP Service Catalogs in the Age of Cloud
How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services catalog to improve your sales and service delivery proces...
18 Aug 202131min
