Managed Services Has Bright Future, Regardless of Political Outcomes
When many people are uncertain about the outcome of the recent political elections, there is some certainty in the world. Specifically, there is some good news for managed service providers, regardles...
5 Nov 202024min
Managed Services Change is Coming Due to Datto IPO
Last week's initial public offering (IPO) for Datto has broader consequences for the global managed services profession. Most of these consequences are good. Let's examine what some of them are.
4 Nov 202013min
The MSP Standard of Care
Is there an MSP standard of care? Standards of care exist in other professions like medical, legal, etc. But, do they exist in the managed services profession? In today's episode, we will examine the...
27 Okt 202030min
Are you better off with or without an MSP?
Are you better off with an MSP or without an MSP? That is today's question. We ask the question in order to realign the discussion of outsourcing IT management in light of recent attacks on MSPs in th...
21 Okt 202018min
OFAC Guidance on Ransomware Payments
The US Treasury Department's Office of Foreign Assets Control recently issued and advisory bulletin on the potential sanctions risks of making ransomware payments. Payments to certain individuals, org...
8 Okt 202026min
Remote Work is Generating New Managed Services Opportunities
COVID-19 has been disruptive for many businesses, including some MSPs. Some businesses, however, have reacted better than others to the global pandemic; this also includes MSPs. Backup software compan...
6 Okt 202023min
Are MSPs Responsible for their Vendors?
MSPs are responsible for their own actions, but should they be responsible for the external service providers (i.e., vendors) they bring to their customers? This episode discusses this complicated que...
28 Sep 202033min
MSP Zone Interview with Chris McHale of SPK and Associates
MSPs have been reporting all year a similar story across many market verticals and geographies. In today's episode, we speak with Chris McHale of SPK and Associates about her clients (many of theme en...
23 Sep 202025min
