CrowdStrike Lessons Learned: Stricter Testing and Human Verification
Summary A software update by CrowdStrike caused a blue screen of death on 8.5 million Windows machines, leading to widespread flight cancellations and disruptions. The incident raised questions about...
8 Aug 202430min
Defining the Duty of Care for MSPs - Ep 293
The conversation discusses a legal case involving an IT provider and a law firm client, highlighting the importance of written agreements in the MSP industry. The case raises questions about the duty ...
31 Juli 202436min
The Role of MSPs in Achieving Cyber Hygiene
The conversation discusses the concept of managed services immunity as a solution to the cyber pandemic. It explores how legislative bodies, like the state of Florida, are providing incentives for org...
1 Juli 202420min
Private Equity Impact on Managed Services - Ep 291
The Managed Service Provider (MSP) industry has seen significant changes since 2010, marked by a trend towards Private Equity (PE) expansion, growth, and consolidation. This movement has brought about...
19 Juni 202425min
An Interview with Chris Massey of N-able
Chris Massey's journey in the IT field is a testament to the dynamic nature of the managed services industry. Starting as an internal IT professional, Chris has traversed various roles, gaining invalu...
3 Juni 202437min
A Discussion with John Street of Pax8
John Street's contributions to the managed services professional community have been significant and long-lasting. His entrepreneurial journey began with the founding of MX Logic in 2002, a company th...
29 Maj 202433min
Data Protection - The Crown Jewel of MSPs
If you are an MSP, chances are you protect, monitor, and manage client data all the time. But the rules around data have changed significantly. Previously used tools, tactics, and rules are no longer ...
20 Maj 202431min
Reactive IT or Managed Services: Which Makes More Cents?
Transitioning from a traditional IT model to a managed service provider (MSP) model is a significant change that involves a strategic overhaul of business operations. The process typically includes ad...
14 Maj 202438min
