The PR Breakdown with Molly McPherson

The PR Breakdown with Molly McPherson

Every mess has a move behind it. Crisis communication expert Molly McPherson takes apart the viral scandals, celebrity meltdowns, and corporate disasters dominating the headlines, showing you exactly where they went wrong so you never do. She's the historian of the moves, and once you can name the play, you can see it coming.

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Avsnitt(387)

195: Why Your Customer Is Coming After You: Behind-The-Scenes From My Clients’ Pain

195: Why Your Customer Is Coming After You: Behind-The-Scenes From My Clients’ Pain

An inside look at how a PR crisis manager helps a client with disenfranchised customers. In this episode, we explore the triggers that make an unsatisfied customer seek retribution. We discuss the jo...

5 Juli 202219min

193: Why Lizzo's Lyric Change is About Damn Good PR

193: Why Lizzo's Lyric Change is About Damn Good PR

When music artist Lizzo released her new single ‘Grrls’ she was faced with backlash from the disabled community about a specific lyric used. Lizzo was labeled as an ableist, and fans of her work quick...

21 Juni 202212min

194: Ingredients in a Social Media Crisis: Daily Harvest’s Crumbling Credibility

194: Ingredients in a Social Media Crisis: Daily Harvest’s Crumbling Credibility

When there are victims involved in a crisis, they need to be shown compassion and assured that there will be no more victims. In this episode of the Indestructible PR Podcast we discuss the good, th...

21 Juni 202222min

192: A Week in Press Conferences: The Good and Not So Good with Warren Weeks

192: A Week in Press Conferences: The Good and Not So Good with Warren Weeks

Focusing on who you are speaking to and what they want to hear before stepping into the public eye can help prevent press conference mishaps. Media trainer Warren Weeks to discuss Matthew McConaughey...

15 Juni 202230min

191: How Bill Simmons Recovered from the Jalen Green Ding on the Ringer Podcast

191: How Bill Simmons Recovered from the Jalen Green Ding on the Ringer Podcast

There is more to you than your worst moment. This week we are joined by educator, speaker, and consultant Dan Farkas to discuss Bill Simmons’ Jalen Green blunder on his podcast, the Ringer Podcast. T...

14 Juni 202223min

190: The Patterns of Bad Planning in a Crisis: The Uvalde School District Police Response

190: The Patterns of Bad Planning in a Crisis: The Uvalde School District Police Response

In any crisis, the first 48 hours are make-or-break. Things can quickly spiral out of control if you don't have a solid plan in place. Police Chief Pedro Arredondo's failure to respond to the CNN cr...

7 Juni 202218min

189: Should You Hide Your Grief?

189: Should You Hide Your Grief?

In our digital age, it’s hard to hide from the ugly side of life. Social media has allowed us all to bear witness to some of the most tragic moments in human history. From videos of natural disasters ...

31 Maj 202213min

188: How to Write an Opinion Piece for a Newspaper

188: How to Write an Opinion Piece for a Newspaper

Have you noticed the benefits of writing an opinion piece for expressing yourself? Do you want to start writing an opinion piece but don’t know where to start? Then today’s episode of Indestructible i...

24 Maj 202224min

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