How supervision can be helpful in Personal Injury work with Dr Alice Nicholls, PsychWorks Associates
Dr Alice Nicholls is back to share her experience of something that has come up many times on the podcast: supervision, and its value in Personal Injury work. She guides us towards best practice in es...
11 Nov 202142min
Working effectively with Support Workers, with Natalie McKenzie, Director of BIS Services
In today’s episode we hear from Natalie McKenzie from BIS Services, about the role and skills of trained Rehabilitation Assistants (RAs), who can provide valuable insights on clients, inform care team...
4 Nov 202148min
Understanding and managing client spending habits
Today Shabnam explores another side of ’retail therapy’ and what spending behaviours can tell us about our clients’ underlying motivations and needs. She suggests how psychological approaches such as ...
28 Okt 202129min
Why research matters in Case Management, with Dr Devdeep Ahuja, Director of CMSUK
Dr Devdeep Ahuja talks to us today about the importance of research to the formation of a professional identity for Case Management – and you don’t have to be ‘a researcher’ to do it! We can all colle...
21 Okt 202135min
The Neuroscience of pain, with Dr Romy Sherlock, Director of Retraining Pain
This week, Dr Romy Sherlock takes us beyond ‘issues in the tissues’ and into the neuroscience of pain: it’s not just about treating physical symptoms, but encompasses our use of language, the client r...
15 Okt 202140min
HR matters in Personal Injury work, with Cecily Lalloo, Director of Embrace HR
This week’s podcast looks at managing care teams through an HR lens, and the expert eye of Cecily Lalloo, whose company has a specialism in care sector HR, including case management. She talks to us a...
7 Okt 202143min
Using Motivational Interviewing with brain injury, with Andrew Rose, AKA Case Management
Do you have clients where the more you try to offer sound information and advice, the more they tend to back off and resist? Stephen Rollnick and William Miller felt this in their helping roles, and c...
30 Sep 202131min
Racism in the Personal Injury World: dare to be courageous?
Today I’m going solo on a topic that is both difficult and close to my heart. I want to look at racism through the lens of my family history, childhood and educational experiences, adult and professio...
23 Sep 202123min
