
Breaking the Salon Ceiling: How Madison Reed Redefined Hair Color with Amy Errett
Amy Errett didn’t just enter the hair‑color category — she rewired it. In a space dominated by legacy brands, fragmented salons, and decades of “the way it’s always been done,” she built Madison Reed ...
27 Jan 51min

Why Retail Is Holding Up Better Than Expected with Matt Shay
NRF President and CEO Matt Shay joins The Retail Pilot to break down what is really happening inside retail as the holiday season reaches its peak. From consumer resilience and record setting holiday ...
16 Dec 202532min

A Legacy of Style and Innovation with Gene Pressman
In this episode of The Retail Pilot, we sit down with Gene Pressman, a third-generation leader behind the iconic Barneys New York, to unpack how a single store became a cultural force. From redefining...
12 Dec 202553min

The Evolution of Coach: Lew Frankfort on Culture, Consumers, and Creative Leadership
In this episode, Ken Pilot speaks with Lew Frankfort, CEO of Coach, who helped guide the company from a $6 million leather goods business to a global brand generating more than $5 billion in annual sa...
25 Nov 202551min

Inside Tecovas: The $300 Million Brand Redefining Western Retail
In this episode of The Retail Pilot, I sit down with David Lafitte, CEO of Tecovas, the Austin-based Western footwear and apparel brand reshaping what it means to build a premium lifestyle business. F...
13 Nov 202548min

Clean Beauty Movement: Gregg Renfrew on Reinventing Beauty with Counter
In this episode of The Retail Pilot, Ken Pilot sits down with visionary entrepreneur Gregg Renfrew, founder of BeautyCounter and now Counter, to explore what it truly means to disrupt an industry—twic...
28 Okt 202551min

The Ralph Lauren Way: Storytelling, Style, and Staying Power with David Lauren
In this episode of The Retail Pilot Podcast, host Ken Pilot welcomes David Lauren, Chief Branding and Innovation Officer at Ralph Lauren. Together, they dive deep into the brand’s 25-year evolution un...
14 Okt 202540min

Fashionphile’s Rise: Where Resale Meets Reinvention
In this episode of The Retail Pilot, Sarah Davis and Ben Hemminger, co-founders of Fashionphile, share the remarkable journey of building the largest online platform for buying and selling ultra-luxur...
23 Sep 20251h 3min




















