UVP 162 The Leadership Actions that Drive Culture
This week, Dr. Andy Roark and Dr. Dave Nicol talk about Nicol’s co-authored research piece Leadership Actions and their Effects on Practice Culture. They discuss the importance of culture, why it is s...
26 Jan 202252min
UVP 161 Is People Insurance the Problem with Pet Insurance?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are joined by Melissa Gutierrez, Senior Vice President and General Manager of Pets Best Insurance Services. We are super excited to talk wit...
19 Jan 202236min
UVP 160 Balancing Act
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice owner whose inquiring mind wants to know: how do I get my associate(s) to be more productive a...
12 Jan 20221h 2min
UVP 159 The Case For Cubex In The Short - Staffed Clinic
This week, Dr. Andy Roark and Stephanie Goss have a bonus episode for you! We recently sat down with Joey Campagna, the head of Marketing and Business Development for Cubex. We wanted to talk with Joe...
10 Jan 202238min
UVP 158 Can We Offer Flexibility?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a technician who is looking around at our field and wondering - How do we compete with other industries? ...
5 Jan 202255min
UVP 157 Between a Rock and a Hard Place
This week on the podcast, Dr. Andy Roark and Stephanie Goss are weighing in on a recent conversation that Stephanie had with a fellow manager. This manager has a technician on their team who is excell...
29 Dec 202155min
UVP 156 How Do I Know If This Place Is a Fit?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a soon to be veterinary technician. Our soon to be tech is about to begin their program externship experi...
22 Dec 202151min
UVP 155 Making Staff Meetings Worth It
This week on the podcast, Dr. Roark and Stephanie tackle an email from the mailbag. We received a note from a multi-site Medical Director who is feeling very frustrated with the way that their practic...
15 Dec 20211h 7min
