UVP 106: M.I. Bonkers: Is the New Hire Out of Touch… Or Am I?
This week on the Uncharted Veterinary Podcast, a listener wonders if the brand new technician is completely out of touch with the realities of veterinary medicine… and what if she’s not? Dr. Andy Roar...
6 Jan 202152min
UVP 105: The Team Doesn’t Understand Change is Slow
This is a classic! What do you do when change needs to happen behind the scenes and your team can’t see it? How do you keep them on board when all they hear is silence? Sometimes we can’t give our peo...
30 Dec 202054min
UVP 104: 2020: The Year of the Three-Legged Cat
2020: The Year of the Three-Legged Cat This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss discuss 2020 and what it means for veterinary medicine going forward. Links: Up...
23 Dec 202055min
UVP 103: Five Phrases for a Happier Practice
Dr. Andy Roark sits down with Dr. Cherie Buisson to talk about one of her articles on DrAndyRoark.com: 5 Little Phrases For A Happier Workplace. You can read it here: https://drandyroark.com/five-litt...
16 Dec 202034min
UVP 102: How to Not Take Angry Clients Personally
Dr. Roark and Stephanie answer a question for you - straight from the mailbag! Hi, can anyone share resources or advice that I can provide for one of my newer receptionists? She is fantastic at custo...
9 Dec 202058min
UVP 101: COVID FOR CHRISTMAS
Sticking your head in the sand and pretending this winter will be like any other is a mistake. There is a chance you are going to get sick and be out. Someone on your team is almost certain to test po...
2 Dec 202050min
UVP 100: When Bad Reviews Come on Sunday
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss celebrate 100 episodes by wildly disagreeing on what to do when a scathing review comes in ...
25 Nov 202046min
UVP 099: Speed Round: Money & Hip Hop
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle not one, not two, but THREE questions from the mail bag. Links: Upcoming Events: https://unchartedvet.com/upco...
18 Nov 202051min
