DEX: Troubleshooting
ControlUp can troubleshoot any issue that hinders the digital employee experience. In this podcast, we do not have time to go over every use case but instead give you a vision of what we can do and pr...
13 Feb 202413min
DEX: Alerting
When people call the IT help desk for a problem with their computer, they want IT to meet expectations and handle the escalation so they can get back to work. However, one study shows that employees s...
23 Jan 202414min
Unified Comms monitoring with a live caller dashboard
Troubleshoot UC calls as they happen with ControlUp's unified communication live caller dashboard. See all live call performance metrics, then drill down to the device to troubleshoot and remediate.
26 Sep 20239min
ControlUp Free Tools for Desktop Troubleshooting
At the core, every business has VIP users, who require special care and attention. We aim to simplify your life by assisting you in resolving desktop support issues now. We’ll give you the tools to fi...
19 Sep 202314min
ControlUp at VMware Explore 2023
In this episode, Tom and Jeff talk about VMware Explore and some big announcements like Jed Ayres becoming the new CEO of ControlUp AND the big ControlUp party. This podcast is fast, fun, and free.
13 Sep 202313min
What's new with Real-Time DX
Learn new and amazing enhancements with the latest release of Real-Time DX. (Spoiler alert: something to do with macOS and other great things)
18 Juli 202310min
ControlUp Digital Employee Experience
This episode discusses how the digital employee experience is not just for employees. Everyone wants DEX, but in many cases, IT must focus on optimizing their department before deploying a DEX solutio...
11 Juli 20239min
Fewer support tickets, closed faster, a better desktop experience now!
In this episode, we talk about optimizing IT to close support tickets faster and have fewer tickets, leading to a better experience for both IT and end users.
7 Juli 202310min
