Transforming Customer Operations with AI Arek Skuza

Transforming Customer Operations with AI Arek Skuza

Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!

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Avsnitt(125)

Nobody owns ideas. Execute or die EUREKing.

Nobody owns ideas. Execute or die EUREKing.

Nobody owns ideas! Execute on innovation or die EUREKing. Put the podcast on and learn: Amazon. Nike and Zalando say an open-source mindset fosters collaboration and make it easier for companies to ...

21 Aug 201918min

Arek Skuza | The myth of corporate innovation lab 🔬 it should bring money 💵 right?

Arek Skuza | The myth of corporate innovation lab 🔬 it should bring money 💵 right?

The biggest and medium companies opened their innovation labs. Many companies will open innovation labs in the nearest future. Does the corporate innovation lab bring money to the mother company? Can...

1 Maj 201912min

Arek Skuza | How to quickly scan startups before you start doing business with them.

Arek Skuza | How to quickly scan startups before you start doing business with them.

Don't introduce bad startups to your boss. You don't want to sound ridiculous or not prepared. How to quickly scan startups before you start doing business with them. If you want to learn more, subscr...

29 Apr 201920min

How to engage high level executive into your innovative project - 3 methods that work.

How to engage high level executive into your innovative project - 3 methods that work.

"I don't know how to speak to the CEO and Board of Directors team and convince them to allocate their time into my innovative project." We had a FB Live and I explained 3 methods which you can use if ...

24 Apr 201920min

How corporations and startups can make deal faster and build trust quicker. Corporate Summit Dallas takeaways.

How corporations and startups can make deal faster and build trust quicker. Corporate Summit Dallas takeaways.

How startups and corporates can build a deal faster and quicker. In this episode you will learn from 7eleven, Fidelity, Wells Fargo and AT&T executives. Some of their tips: 1. Build timeframe expectat...

22 Apr 201918min

Episode 7: If You’re Doing Innovation For The First Time, Do Not Make This $10M mistake. And How Smart Incumbents Can Respond To External Disruptive Threat

Episode 7: If You’re Doing Innovation For The First Time, Do Not Make This $10M mistake. And How Smart Incumbents Can Respond To External Disruptive Threat

Do Not Make These Mistakes When Responding To Startup Threat Speed: 1. Do not try converting your employees into "intrapreneurs" because its oxymoronic and will cost you. Like $10M. 2. Do not wait an...

1 Mars 201931min

Episode 6: How entrepreneurs remove problems.

Episode 6: How entrepreneurs remove problems.

Dear CEO, CMO, General Manager or innovation freak, we have a new episode for you. Jump into this podcast and assimilate: a) Entrepreneurs have always-on curiosity and fall in love with problems. The...

14 Jan 201934min

Episode 5: Why speed matters?

Episode 5: Why speed matters?

This episode will pack your head with the following food: - Nokia did not believe iPhone was the competition, they believed iPhone was threatening the PC. - Set culture from tight to loose. Experiment...

5 Dec 201838min

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