Uncharted Podcast #113 ft Quang Hoang: a Case Study in Entrepreneurship Grit and Actionable Tips to Reducing Customer Churn by 300%
Quang Hoang is the CEO and cofounder of Plato, and holds three Masters degrees. One in Aeronautics from ISAE-Supaero, a prestigious engineering school in France, as well as a Masters in Innovation Man...
17 Jan 202224min
Uncharted Podcast #112 featuring Kristi Faltorusso: Tips and Frameworks to Structuring your Customer Success Teams
Kristi Faltorusso is an award winning Customer Success Executive with experience in building, scaling and transforming Customer Success organizations at hyper-growth B2B SaaS companies. Over the past ...
10 Jan 202226min
Uncharted Podcast #111 featuring Vasu Prathipati: Why Customer Feedback is Critical to Startup Success
Vasu Prathipati is the founder and CEO of MaestroQA - software that empowers managers to coach customer service agents.He grew up in San Diego, went to the University of Pennsylvania, and started Maes...
3 Jan 202223min
Uncharted Podcast #110 ft Dean Mathews & Mark Mathews: How a Life Event Taught These Entrepreneurial Brothers the importance of Love, Grit and Gratitude in Both Life and Business
Dean and Mark Mathews are the founder's and partners of OnTheClock, an employee time tracking app that helps over 15,000 companies worldwide track time. Dean is the CEO & Founder, while Mark is the Co...
13 Dec 202129min
Uncharted Podcast #109 ft Ryan DeForest: The Benefits of Starting at a Established Company Prior to Launching Into Startups
Ryan DeForest is Head of Strategy and Operations at Flatfile. Prior to joining Flatfile, Ryan was employee #12 at Gong where he helped create the entire Go To Market team over a 4.5 year period which ...
6 Dec 202123min
Uncharted Podcast #108 featuring Jay Gaines: Why Sales is a Great Prerequisite for a Successful Marketing Career
Jay Gaines is passionate about great marketing leadership that drives innovation, positive transformation, and measurable results. His career spans more than 20 years in a variety of B2B industries, a...
15 Nov 202131min
Uncharted Podcast #107 featuring Chase Dimond: The Power of Positive Thinking and Top Tips for a Successful Email Marketing Program
Chase is currently a Partner at Structured — a top ecommerce marketing agency, where he runs the email team. Since June of 2018, we’ve helped our clients send over a billion emails resulting in over $...
8 Nov 202124min
Uncharted Podcast #106 featuring Jareau Wadé: Importance of Self-Care and Emotional Wellness in Reaching Your Full Potential
Jareau Wadé is a payments entrepreneur and recovering engineer based in Atlanta, GA. He is the Chief Growth Officer at payments infrastructure company, Finix. Prior, Jareau led product partnerships fo...
1 Nov 202126min
