
4. The Product Lead - Gavin Adam @ NHS Digital
Gavin Adam is a Product Lead at NHS Digital. In this episode of Understanding Users, Gav shares the collaborative techniques and product leadership experience he uses when building services for organ...
8 Dec 202142min

3. The Service Design Lead - Dr. Jon Sykes @ National Highways
Dr. Jon Sykes is Head of Service Standards at National Highways. In this third episode of Understanding Users, Jon and I chat about his fascinating and diverse career in service design; the power of c...
24 Nov 202145min

2. The Agency Founder - Tom Devlin @ UserLab
Tom Devlin is Founder and Principal UX Specialist at UserLab. Tom and I talk about his career, the challenges and benefits of founding (and growing) your own UX agency, and why researchers should neve...
10 Nov 202139min

1. The UX Design Lead - Robin Potter @ Waitrose
Robin Potter is Lead UX Designer at Waitrose. In this very first episode Robin talks to me about his varied digital career; his current design work with product teams at Waitrose; and how he ensures U...
21 Okt 202152min

0. Understanding Users Podcast Trailer
Hi, I’m Mike Green, a freelance user research lead and digital consultant based in the UK. Welcome to Understanding Users! In this podcast series, I chat with digital experts from a variety of discip...
1 Okt 20211min


















