911 Agency Described as a Superhero?
We Speak Dispatch is talking about superhero's along with a special guest. So what's your answer--what superhero would your 911 agency be described as and why? What is their "kryptonite" and how do yo...
13 Sep 202017min
Attitude and Influence
We Speak Dispatch discusses the question: Can someone work in 911 and have a negative attitude and still influence others? This episode discusses attitude in the 911 center and oneself.
6 Sep 202014min
How Has Training Changed Since COVID
We Speak Dispatch (WSD) looks at 911 training and how it has been impacted since COVID-19. WSD discusses the positive changes that this has forced as well as some hurdles yet to be overcome.
30 Aug 202020min
Tribute to Mike Becker
We Speak Dispatch remembers Mike Becker from the Scott Emergency Communications Center (SECC) in Davenport, Iowa. Mike was the training coordinator for the SECC and hosted several training classes fr...
26 Aug 20207min
Should I Stay or Should I Go?
We Speak Dispatch discusses employees that hit that 3 year mark (or anytime really) and are thinking this may not be the job for me and how to handle these situations. We thank all 911 dispatchers fo...
23 Aug 202013min
Make Training Fun in 911?
We Speak Dispatch discusses the topic of fun as it relates to training in 911? The panelists discuss some ways that they have had success in making training more enjoyable for everyone in attendance....
17 Aug 202016min
Foot and Car Chases! A 911 Dispatch Perspective
We Speak Dispatch discusses the role 911 dispatchers play during a foot and car chase. The panel also discusses which one is more difficult to be successful at and offers a few things 911 dispatchers...
8 Aug 202020min
What Qualities Make a Great Dispatcher?
The We Speak Dispatch crew talks about qualities that make a great 911 dispatcher. Qualities such as punctuality, planning ahead, problem solving and keeping a work/life balance are all discussed.
5 Aug 202012min
