Chief Digital Officer at Customers Bank, Dan Armstrong | Winning Digital Customers
In today's episode, Chief Digital Officer at Customers Bank, Dan Armstrong, sits down to talk about his experience launching digital products and channels in 43 countries throughout Africa, Asia, Euro...
13 Jan 202232min
What You Miss When You Assume | Winning Digital Customers
We're ringing in the New Year with an episode dedicated to unlocking new perspectives. Have you ever wondered why we refer to ending a phone call as "hanging up" the phone? Or why we say "rolling up" ...
6 Jan 202219min
One of 2021's Top Influential Leaders in Hospitality, Adele Gutman | Winning Digital Customers
We're rounding out the year with one of 2021's Top Influential Leaders in Hospitality and the creator of The Five Star Review System, Adele Gutman. Adele sits down to talk about empowering her teams, ...
30 Dec 202141min
SVP, Marketing and Communications at Navy Federal Credit Union, Pam Piligian | Winning Digital Customers
In this week's episode, Howard is joined by the SVP, Marketing and Communications at Navy Federal Credit Union, Pam Piligian, as she reveals the secrets behind being the six-time recipient of Forreste...
23 Dec 202135min
The 4 Keys to Effective Teamwork | Winning Digital Customers
As 2021 comes to a close, Howard examines key strategies that you can use to guide your teams to work more effectively together, and four areas that those strategies fall under: Goals, Vocabulary, Inf...
16 Dec 202119min
Former Chief Commercial and Experience Officer at Vineyard Vines and Founder of D.O.B, Noah Treshnell | Winning Digital Customers
In this week's episode, we're joined by the former Chief Commercial and Experience Officer at Vineyard Vines and Founder of D.O.B, Noah Treshnell. Noah talks about learnings from his extensive career ...
9 Dec 202141min
Former Chief Product, Technology, and News Strategist at The Wall Street Journal, Louise Story | Winning Digital Customers
In this week's episode, Howard sits down with the former Chief Product, Technology, and News Strategist at The Wall Street Journal, Louise Story. Louise discusses how her career in media and how her u...
2 Dec 202135min
The Great Resignation: Why It’s Happening and What To Do
In September 2021, a record number of Americans —4.4 million, to be exact — quit their jobs. And the trend of employees exiting the workforce doesn't seem to be slowing down anytime soon. Howard sits ...
25 Nov 202136min
