Winning With Shopify

This week we have the amazing Gorgias back on the show and we are joined by the Strategic Partner Manager, Neil Forrest, to discuss all things Customer Service! Nick and Neil dive into what customer service really is, four things we should be doing for brand owners, how to leverage social media to improve your customer service and much more! Find out more about Gorgias here - https://gorgias.grsm.io/winning-with-shopify-2-months-free Rising acquisition costs and the return to in-store shop...

24 Juni 202235min

We are joined by Osa Gaius, Founder & CEO of Parrot this week. Nick and Osa discuss the differences in conversions between desktop compared to mobile, how to analyse email open rates & what to look for and the regulations with SMS marketing to make sure everything is legal! You can check them out here: https://www.getparrot.com/ Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy. Now more than ever, bra...

10 Juni 202238min

This week on the show we are joined by John Chao, the CEO of Tresl to talk all things data and how use it to increase revenue from all channels! Nick and John discuss how brands are focusing more on retention and lifecycle subscriptions this year, the importance of having a single source of truth for your data and much more! You can check them out here: Tresl website: https://www.tresl.co/?utm_source=podcast&utm_medium=referral&utm_campaign=wws Segments app: https://apps.shopify.com...

2 Juni 202241min

This week we have Yoast on the show and are joined by the lovely Marieke Van De Rakt, who is the former CEO of Yoast and now head of Strategy. In this episode Marieke and Nick dive into the the story and journey of Yoast to date, and the importance of improving your content for SEO! You can check them out here - https://yoast.com/shopify/apps/yoast-seo/ For a limited time, all “Winning with Shopify” listeners can receive 30 days of text messages from Yotpo SMSBump for FREE. Sign u...

27 Maj 202242min

On this episode we are joined by Raphael Neff, Founder of Chesshouse! Nick and Raphael discuss the story of Chesshouse, the importance of apps and what apps in particular has really helped the businesses growth and customer retention! You can check them out here - https://www.chesshouse.com/ This episode is sponsored by Back In Stock: https://backinstock.org/win/ Need help marketing your Shopify store? Reach out to us for a FREE consultation - https://justaskparker.com/ Want to be invol...

16 Maj 202233min

This week we are joined by João Moreira who is the Project Manager for BackInStock! João and Nick discuss what apps you can use to increase revenue, and the frustrations of products being out of stock for customers and how to turn it into a positive to increase sales! Check them out here: https://backinstock.org/win/ Their 4 apps: Cross-sell https://csell.io/ Plug in SEO https://apps.shopify.com/plug-in-seo Back In Stock https://apps.shopify.com/back-in-stock Page Speed Optimiser https:...

9 Maj 202240min

This week we are joined by Shopify themselves! In this episode, we are join by Tui Allen, the Product Director at Shopify. Tui and Nick discuss the new changes and features Shopify are rolling out in the coming months, and they discuss tips on how merchants can provide a good customer experience on their Shopify store so customers keep coming back. Reach out through: experts.shopify.com 3 Products to support you: https://www.shopify.com/balancehttps://www.shopify.com/protecthttps://w...

29 Apr 202246min

This week on the show, we've got the brilliant Blake Hutchison - CEO of Flippa. Nick and Blake talk about how to build a Shopify business that can be sold, how to prepare it for sale, how to value it, how to find a buyer, how to structure the deal, what handovers & earn-outs can look like and overall, how to have a lot of fun & success with it. Check out what stores are selling here: https://flippa.com/ Ps. they're are happy to give you some free advice! This months spon...

22 Apr 202242min