The Clear Drain PVC Solves the Root Cause of HVAC Drain Line Clogs with Jeff Ponce

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Richard Turner, owner of Modern PURAIR and a professional duct cleaner with experience in commercial HVAC systems and restoration work. Richard explains the importance of proper duct cleaning and how poor methods can actually make indoor air quality worse. He walks through the correct process, tools, and safety steps for effective cleaning, especially when dealing with older or damaged ductwork. The conversation also covers filtration, air purifiers, and the safe use of disinfectants and deodorizers in duct systems. Richard shares insights from real jobs and explains how clean systems support healthier air in homes and buildings. In this episode, Richard Turner, owner of Modern PURAIR, shares what really goes into proper duct cleaning and why doing it wrong can cause more harm than good. He talks with Gary about the steps professionals should take to protect HVAC systems during cleaning, and how different tools are used for different types of ductwork. Richard explains how things like air purifiers and filters can help keep systems clean and reduce dust in homes. They also talk about cleaning after smoke, mold, or pet damage, and how safe products can help remove odors and bacteria. Richard shows how clean ducts support better air quality and healthier living spaces. Expect to Learn: Why duct cleaning done the wrong way can harm indoor air quality. How professionals safely clean HVAC systems using the right tools and steps. Why filters and air purifiers matter for keeping air clean in homes. How cleaning helps reduce dust, odors, and bacteria from pets, mold, or smoke. What makes professional duct cleaning different from DIY or cheap services?   Episode Highlights:   [00:00] - Intro to Richard Turner in Part 1 [02:43] - A Common Duct Cleaning Mistake [04:16] - Step-by-Step Professional Process [07:41] - Agitation Tools: Whips & Brushes [09:31] - Do Return Air Filters Help? [13:27] - The Truth About HVAC Filters [18:54] - Deodorizing & Chemical Treatments   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Richard Turner on:  LinkedIn: https://www.linkedin.com/in/richard-turner-4817b338/ Modern Purair: https://www.linkedin.com/company/modern-purair/  Website: Modern Purair: https://modernpurair.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

21 Marras 202522min

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Kyle Smith, an HVAC technician and account manager at MK Mechanical, LLC. They discuss the importance of mentorship in the trades and how creating a supportive learning environment can help new technicians thrive. Kyle shares his experience of teaching the next generation through patience and hands-on guidance, rather than through harsh criticism. They talk about the value of education and the role of self-education in becoming a successful technician. The episode also covers how building a positive culture within companies can lead to better retention and stronger team dynamics. Gary and Kyle discuss how creating a positive, supportive environment helps new HVAC techs succeed by focusing on teaching instead of yelling. They explain why some older techs struggle to connect with younger ones and how respect and clear expectations can improve teamwork. Kyle shares advice on mentoring, like being patient, using hands-on learning, and taking time to educate rather than criticize. They also talk about using resources like YouTube and phones to help techs learn outside of work hours. They finish by emphasizing the importance of training the next generation and creating a culture of learning in the HVAC industry.   Expect to Learn: How mentorship and patient teaching help new HVAC techs build skills. Why does creating a supportive environment lead to better retention in the trade? How does asking the right questions and using hands-on training improve learning? Why encouraging self-education outside of work helps techs grow faster. How to build a company culture focused on respect, teamwork, and education.   Episode Highlights:  [00:00] - Intro to Kyle Smith in Part 02 [02:17] - How to Truly Attract Youth to the Trades [02:59] - Fixing Mentorship: Teach, Don't Yell [04:37] - The Need for a Strong Support System [07:08] - The "Train the Next" Philosophy [09:15] - Learning Off the Clock for Success [11:55] - What Truly Defines a Great Technician [14:23] - Where to Get Kyle's Book and What It Covers   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Kyle Smith on:  LinkedIn: https://www.linkedin.com/in/kyle-smith-403b998a/ MK Mechanical, LLC: https://www.linkedin.com/company/mk-mechanical-llc/    Website:  MK Mechanical, LLC: https://www.mk-mechanical.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

17 Marras 202516min

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss a foundational question for aspiring HVAC entrepreneurs: Why start your own business? This episode sets the tone for an ongoing series designed specifically for small business owners and those on the cusp of taking the leap into HVAC entrepreneurship. Whether you're still moonlighting or already running jobs solo, this episode is your first step into making the right decisions from day one. Furman and Gary bring a wealth of experience. Gary is a seasoned HVAC professional and founder of HVAC Know-It-All and McCreadie HVAC, while Furman works with contractors across the country on their financials, operations, and technology as co-founder of WorkHero.Together, they blend on-the-ground expertise with startup strategy to guide future entrepreneurs.   Expect to Learn Why freedom, impact, and financial independence drive many HVAC pros to start their own businesses The mental and technical readiness needed before going solo Smart strategies to avoid burnout as a one-man show Financial planning tips before making the leap (including the pros and cons of "rage quitting") The role of community networking and how it can support solo operators   Episode Breakdown with Timestamps [00:00:00] – Introduction & Vision for the Podcast [00:02:26] – Why Start Your Own HVAC Business? [00:03:32] – The Freedom Factor [00:06:24] – The Real Demands of Business Ownership [00:08:13] – Networking as a Survival Strategy [00:08:52] – Moonlighting vs. Full Commitment [00:11:19] – Financial Opportunity vs. Income Stability [00:16:17] – Readiness Checklist: Technical, Mental, Financial [00:23:42] – The Three Roles of an HVAC Business Owner [00:27:15] – A Family Decision [00:38:25] – What's Next: Finding Your First Customer   Learn how to build a business that runs without you: 📘 The E-Myth Contractor by Michael E. Gerber — a must-read for contractors who want freedom and systems that work. 👉 Get it here: https://www.amazon.com/Myth-Contractor-Contractors-Businesses-About/dp/0060938463   Follow Furman Haynes on:  LinkedIn:  https://www.linkedin.com/company/workherohvac/ Facebook: https://www.facebook.com/p/WorkHero-61562122449748/ Instagram: https://www.instagram.com/workhero__  Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

14 Marras 202529min

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kyle Smith, HVAC technician and account manager at MK Mechanical, LLC. Kyle shares insights about his new book "Grit, Grind, and Glory in the Trades", written to guide young people considering a future in the trades. He and Gary discuss the growing use of smart tools and predictive maintenance in HVAC, and whether these are being designed for a shrinking workforce. Kyle also talks about his own path in the industry, the decline of traditional college education, and why trades still offer a strong, hands-on career for the next generation. In this episode, Kyle Smith shares why he wrote his book "Grit, Grind, and Glory in the Trades" to help young people understand what it is really like to work in HVAC and other trades. He explains how many skilled workers are retiring without passing down knowledge, and how new tools and AI are changing the job. Kyle and Gary talk about the future of the industry, including predictive maintenance and smart systems. They also discuss the decline of college as the only path to success and how the trades can be a great option for people who like to work with their hands and solve problems in the real world. Expect to Learn: Why Kyle Smith wrote a book to guide new workers in the trades. How AI and smart tools are changing the HVAC industry. Why the trades are still a strong career path for hands-on learners. How predictive maintenance could shape the future of HVAC service. Why college is not the only way to build a successful and rewarding career.   Episode Highlights: [00:00] - Intro to Kyle Smith in Part 1 [01:58] - Why He Wrote the Book: Bridging the Skills Gap [03:21] - Are New Tools & AI Making Up for a Lack of Skill? [05:26] - The Future: AI Diagnostics vs. Technician Know-How [07:24] - Why Core Troubleshooting Skills Will Always Be Essential [13:04] - Will Trade Promotion Actually Attract New People? [19:24] - The Internet Economy vs. Hands-On Trades for the Next Generation   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Kyle Smith on: LinkedIn: https://www.linkedin.com/in/kyle-smith-403b998a/ MK Mechanical, LLC: https://www.linkedin.com/company/mk-mechanical-llc/   Website:  MK Mechanical, LLC: https://www.mk-mechanical.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

13 Marras 202524min

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Jason Esteves, General Manager Americas at Seitron Americas Inc. They explore advanced concepts in combustion analysis, focusing on detecting cracked heat exchangers using oxygen changes and carbon monoxide levels. Jason explains why even a half percent shift in oxygen can signal serious issues and breaks down how combustion behaves in low-fire conditions. The discussion includes real-world examples, challenges with equipment startups, and tips for using analyzers like the NOVO. They also cover practical steps to update the analyzer's firmware for added features. Gary and Jason dive into the real process of spotting cracked heat exchangers using oxygen levels and CO readings. Jason explains how even a small shift in oxygen can mean a big issue and why looking at both O2 and CO is key. They talk through examples from real service calls and explain how low gas flow affects combustion readings. Jason shares why accurate data matters and how techs can avoid mistakes with proper analyzer checks. They end by showing how to update the NOVO tool so techs can use the newest test features in the field.   Expect to Learn: How to detect a cracked heat exchanger using small changes in oxygen levels. Why carbon monoxide readings alone are not enough to confirm a crack. What happens during low-fire conditions and how it affects combustion data. How to check your analyzer for leaks or setup issues before trusting the numbers. How to update the NOVO analyzer with new features right from your computer.   Episode Highlights: [00:00] - Intro to Jason Esteves in Part 02 [02:25] - Finding & Testing Heat Exchanger Corrosion [04:34] - Oxygen Change: The Key Indicator of a Crack [07:12] - Story: Startup Issues with Makeup Air Units [09:30] - Combustion Analysis with Low Gas Input [11:25] - Importance of Proper Startup and Commissioning [15:47] - Update the NOVO Analyzer for Cracked Heat Exchanger Mode This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Esteves on: LinkedIn: https://www.linkedin.com/in/jason-esteves-9690255/ Seitron Americas Inc: https://www.linkedin.com/company/seitron-americas-inc/   Website:  Seitron Americas Inc: http://www.seitronamericas.com/   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

12 Marras 202517min

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Joshua Canfield, owner of Blue Box HVACR, about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often struggle to connect with younger ones and how setting clear expectations can make a big difference. The conversation also covers using technology like remote video support to bridge training gaps and the idea of building hands-on trade schools that simulate real job pressure. This episode highlights key ways to support and teach the next generation of HVAC professionals. Gary and Joshua talk about how transformational coaching helps young HVAC techs grow by focusing on support instead of harsh criticism. They explain why many older techs struggle to connect with the new generation and how clear steps and respect can help both sides work better together. Joshua shares tips for training, like asking questions, watching closely, and staying off phones unless they help with learning. They also talk about hands-on trade schools, using real pressure situations, and tech tools like remote video support to guide new techs in the field. They finish by stressing the need for teamwork and better ways to train in today's HVAC industry. Expect to Learn: Why transformational coaching helps new HVAC techs grow with confidence.  How to bridge the gap between older and younger techs on the job.  Why asking clear questions builds respect and saves time.  Ways trade schools can train students under real pressure.  How remote video tools can support techs in the field from a distance.   Episode Highlights: [00:00] - Intro to Joshua Canfield in Part 02 [01:35] - What is "Transformational" Coaching? [03:47] - Joshua on transforming people [06:16] - Are young workers really lazy? [07:46] - Solving the generational gap [10:32] - Respect and phone usage [12:26] - A story on miscommunication [14:21] - The ideal trade school model [17:21] - Good vs. bad on-site experiences [19:07] - Using tech for remote training [22:57] - Conclusion & plans for future talks This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Joshua Canfield on: LinkedIn: https://www.linkedin.com/in/joshua-canfield-32152a163/ Blue Box HVACR: https://www.linkedin.com/company/blue-box-hvacr/    Website:  Blue Box HVACR: https://blueboxhvacr.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

10 Marras 202523min

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Joshua Canfield, owner of Blue Box HVACR. Together, they explore how training for new HVAC technicians has changed over the years. Josh shares his own journey from being thrown into the trade with no experience to running jobs alone within weeks. They talk about the need for a balanced training approach that combines hands-on work, guidance, and time under pressure. Josh also highlights how small wins and emotional intelligence can build confidence in young techs. Their conversation gives practical ideas for teaching the next generation in today's industry. In this episode, Joshua Canfield talks about the challenges of training new HVAC technicians in today's industry. He explains how systems have become more complex with added electronics, while many techs lack hands-on experience and confidence. Josh shares stories from his own start in the trade, where he learned by doing jobs on his own with little help. He and Gary discuss a better way to train techs by mixing pressure-filled situations with support and guidance. Josh also stresses the need to build emotional strength and give new techs chances to succeed so they can grow into confident professionals. Expect to Learn: Why hands-on experience is key to building real technician skills. How throwing techs into the field too soon can hurt their growth. A hybrid training method that balances pressure with support. Why emotional intelligence and small wins build confidence in new techs. How strong mentorship helps techs learn faster and stay in the trade.   Episode Highlights: [00:00] - Intro to Joshua Canfield in Part 1 [02:10] - The Changing Landscape: Increased Complexity & Lost Confidence [05:09] - The Core Problem: Lack of Applied Knowledge & Tool Proficiency [06:54] - The "Thrown in the Truck" Method: Pros, Cons, and a Better Hybrid Approach [10:19] - Creating "Aha" Moments: The Power of Pressure and Satisfaction [14:30] - The Triumph of Perseverance: A Story of a First Solo Fix [18:47] - The Key to Success: Persistence Over Pure Intelligence [20:55] - The Modern Apprentice: Navigating a Different Upbringing [22:18] - A New Vision for Training: Blending Technical, Applied, and Emotional Skills [23:54] - Creating "Small Wins" and a Customer-Focused Mindset   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Joshua Canfield on:  LinkedIn: https://www.linkedin.com/in/joshua-canfield-32152a163/ Blue Box HVACR: https://www.linkedin.com/company/blue-box-hvacr/  Website: Blue Box HVACR: https://blueboxhvacr.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

6 Marras 202525min

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer, to explore dual fuel systems and the importance of proper equipment placement. They talk about the difference between thermal and economic balance points, and why running a heat pump and furnace at the same time can cause serious issues. Jim explains how incorrect coil placement can lead to rusted heat exchangers and how technology like the Sensi Touch 2 thermostat helps manage switchover points more accurately. This episode offers helpful tips for HVAC techs working with hybrid heating systems. Gary and Jim talk about how dual fuel systems work and why the placement of coils and furnaces matters for system life and safety. Jim explains the problems that happen when coils are placed before furnaces, like rust inside heat exchangers from trapped moisture. They cover why heat pumps and gas furnaces should not run at the same time and how electric resistance heat is different. Jim also shares how the Sensi Touch 2 thermostat and its outdoor sensors help manage switchover points better. They end by talking about wireless tools that save time and avoid hard-wiring jobs. Expect to Learn: What do thermal and economic balance points mean in HVAC? Why heat pumps and gas furnaces should not run at the same time. How coil placement can damage heat exchangers over time. Ways the Sensi Touch 2 helps manage backup heat more accurately. How wireless sensors can solve wiring problems in retrofit jobs. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 02 [01:56] - Why Furnace & Heat Pump Can't Run Together [06:28] - The Risks of Incorrect Coil Placement [11:35] - Sensi Touch 2 Thermostat & Wireless Solutions [14:50] - Cost Analysis & "Stealth" Thermostat Feature [16:35] - Final Recap on Balance Points This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: https://www.linkedin.com/in/jimdfultz/ Copeland: https://www.linkedin.com/company/copeland/ Emerson: https://www.linkedin.com/company/emerson/  Website: Copeland: https://www.copeland.com/global Emerson: https://www.emerson.com/global  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

3 Marras 202518min