The Clear Drain PVC Solves the Root Cause of HVAC Drain Line Clogs with Jeff Ponce

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calculate these balance points using real examples, showing when a heat pump needs backup heat. Jim also discusses how the Sensi Touch 2 thermostat helps manage these settings by letting users program exact switch-over points. His advice gives techs the tools to improve system setup and avoid costly service calls. In this episode, Jim Fultz explains the difference between thermal and economical balance points in heat pump systems. He shows how thermal balance is about the heat pump's ability to meet a home's heating load as outdoor temperatures drop, while economical balance relates to energy cost and efficiency. Jim uses real examples to show how to calculate these points and why getting them right matters. He also talks about using tools like the Sensi Touch 2 thermostat to set and control balance points. His tips help contractors design better systems and avoid performance issues during cold weather. Expect to Learn: What thermal and economic balance points mean in heat pump systems. How to calculate a balance point using load and capacity data. Knowing the thermal balance point helps avoid cold-weather failures. How the Sensi Touch 2 thermostat helps control backup heat use. Why balance point planning improves system performance and customer comfort. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 01 [02:45] - Thermal vs Economical Balance Point Basics [08:58] - Real-World Dual Fuel Setup and Testing to -9.5°C [12:40] - Backup Heat Lessons and Understanding Balance Points [17:40] - Using Sensi Touch 2 to Set and Control Balance Points This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: https://www.linkedin.com/in/jimdfultz/ Copeland: https://www.linkedin.com/company/copeland/ Emerson: https://www.linkedin.com/company/emerson/ Website: Copeland: https://www.copeland.com/global Emerson: https://www.emerson.com/global Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

30 Loka 202522min

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Furman Haynes, Co-Founder of WorkHero. They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the importance of learning business practices while balancing fieldwork and how automation and processes can help owners save time and grow. Furman also shares how WorkHero supports small contractors with solutions to improve their business operations. Furman talks about the struggles small HVAC business owners face, especially with managing administrative work and finances. He explains how learning business skills while handling fieldwork can be overwhelming. Furman says that building strong processes and using automation can save time and help businesses grow. He shares how WorkHero supports contractors by simplifying tasks and improving business operations. His goal is to help owners work smarter, save time, and build successful, efficient businesses. This episode discusses the challenges of starting an HVAC business. Furman explains how new business owners often struggle with administrative tasks and managing finances. He shares how learning business practices while balancing fieldwork can be tough. Furman also talks about how processes and automation can help owners save time and grow their businesses. His focus is on helping new owners work smarter and build stronger operations. Expect to Learn: How small HVAC business owners can overcome administrative and financial challenges. Why balancing fieldwork with business tasks can be overwhelming for new owners. How automation and processes can save time and help businesses grow. Tips on managing business operations and improving efficiency with WorkHero. How building strong systems leads to smarter work and more successful businesses. Episode Highlights: [00:00] - Intro to Furman Haynes & WorkHero [02:28] - Starting a business in HVAC? Listen in [05:04] - Learning to run a business after the tools [07:54] - From tools to business: finding where to start [11:19] - Paperwork pain & helping small contractors scale [15:23] - Learning in steps & finding time to grow [18:24] - Efficiency, processes & automation in HVAC [22:10] - Podcast plans: business topics, guests, & WorkHero [26:19] - Wrapping up: what to expect & final thoughts This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Furman Haynes on: LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

27 Loka 202527min

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System, about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology. Gary and Jessica talk about how press fittings are changing the HVAC trade by saving time, cutting labor, and reducing fire risks. Jessica shares how RLS is working to make tools more affordable and fittings easier to get, while expanding their product line to help techs stay with press. They discuss common concerns like cost and trust, and how the press is now used in homes, data centers, hotels, and more. Jessica also explains how global use is growing and why education is key. They end with a fun idea to show press vs. braze speed in a live challenge. Expect to Learn: How press fittings save time and lower labor costs. Why tool cost and trust are key barriers to adoption. Press fittings are being used across the HVAC industry. How RLS is improving fitting availability and product range. Why Press is a strong option for service work and tight job sites. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 02 [01:59] - Press vs. Braze Speed Challenge Idea [03:38] - Showing Time Savings and Proper Brazing Prep [05:01] - Main Pushbacks: Tool Cost and Trust Over Time [06:12] - Longevity, Refrigerant Shift, and Growing Trust in Press [10:48] - Press in Service Calls and Where It's Being Used Most [17:43] - Global Reach of RLS and Importance of Exposure This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: https://www.linkedin.com/in/js212/ RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website: RLS Rapid Locking System: https://www.rapidlockingsystem.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

19 Loka 202520min

In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System. Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into common mistakes technicians make when using press fittings, particularly the importance of proper preparation, cleaning, and deburring. Jessica also highlights the durability of RLS press fittings and their ability to withstand high pressures, ensuring long-term reliability in the field. Her advice helps contractors improve their processes and enhance customer satisfaction. In this episode, Jessica highlights how press fittings offer a faster, safer alternative to brazing in HVAC and refrigeration systems. She emphasizes the importance of proper preparation, cleaning, and deburring to prevent leaks and ensure a solid press. By using the right tools and following the correct process, common mistakes can be avoided, leading to improved system performance. Jessica also discusses how educating technicians and using quality equipment can boost reliability and customer satisfaction, helping contractors achieve high-quality, long-lasting installations. Expect to Learn: How press fittings offer a safer, faster alternative to brazing. Why is proper preparation and cleaning essential to avoid leaks? How using the right tools ensures a solid press and reliable systems. Common mistakes technicians make and how to avoid them. Why educating technicians leads to better results and happier customers. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 01 [02:28] - Longevity and Reliability of RLS Press Fittings [04:27] - RLS Press Fittings: Designed for HVAC and High Pressure [06:01] - Testing the Durability of RLS Press Fittings [07:46] - Differences Between Press Fittings for HVAC and Plumbing [12:03] - Common Mistakes with Press Fittings [17:21] - Properly Buffing Deep Scratches Before Pressing This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: https://www.linkedin.com/in/js212/ RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website: RLS Rapid Locking System: https://www.rapidlockingsystem.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

17 Loka 202518min

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kaytee Grey, VP of Fulfillment Operations at SupplyHouse, previously Head of Demand Planning. They talk about the shift from brick-and-mortar stores to online parts buying in the trades. Kaytee explains how e-commerce makes it easier and faster to find and order the right parts, helping techs get what they need with less hassle. They discuss how online shopping saves time, gives more product info, and lets techs take control of their orders. Kaytee also talks about how SupplyHouse supports both new and traditional buyers and how the industry is slowly moving toward a more digital future. Kaytee talks about how buying HVAC parts online helps techs save time and avoid mistakes. She explains that e-commerce gives fast access to detailed info, so techs can choose the right parts and trust what they get. Kaytee says this shift helps techs work faster, lowers stress, and gives them more control. She also shares how online tools, search options, and product pages make it easier to find what's needed. Her goal is to help techs get parts quicker, do better work, and keep customers happy with fewer delays. This episode talks about how HVAC parts buying is changing. Kaytee explains how online shopping makes it easier to find the right parts fast. She shares how e-commerce helps techs save time, avoid mistakes, and get more done. Kaytee also talks about how detailed product info and search tools give techs more control. Her focus is on helping techs work smarter, speed up jobs, and keep customers happy. Expect to Learn: How online parts buying helps techs save time and reduce mistakes. Why detailed product info makes choosing the right part easier. How e-commerce puts techs in control of their own orders. Tips on using search tools to quickly find what you need. Why fast, easy ordering leads to better work and happy customers. Episode Highlights: [00:00] - Intro to Kaytee Grey & SupplyHouse.com [03:47] - Infinite shelf space and smart product info [04:31] - Fast, detailed specs for confident buying [06:07] - Info-rich online vs. in-store experience [07:19] - Shifting responsibility and SupplyHouse's growth [12:01] - Product range, Amazon comparisons, and focus [16:50] - Speed, trust, and new roles in e-commerce [21:11] - Access perks and thoughts on Canada [23:53] - Serving pros and eyeing Canadian reach [25:49] - Reducing friction for tradespeople online [27:53] - Trust, urgency, and the future of parts buying This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Kaytee Grey on: LinkedIn: https://www.linkedin.com/in/kayteegrey01/ SupplyHouse: https://www.linkedin.com/company/supplyhouse/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

9 Loka 202534min

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer, about electrifying homes and the benefits of heat pumps, solar, and other electric technologies. They discuss how these systems improve comfort, lower costs, and offer better reliability compared to traditional methods. Nate also shares why many HVAC installations fail due to poor practices and the importance of proper sizing and installation. This episode offers valuable tips for HVAC pros to enhance their work and customer satisfaction. Gary and Nate talk about the benefits of electrifying homes with systems like heat pumps, solar, and induction stoves. Nate explains how these electric options are more reliable, cheaper, and provide a better experience for homeowners. They discuss why proper installation and system sizing are key to avoiding mistakes and ensuring long-term performance. Nate shares tips for HVAC pros, emphasizing the importance of understanding and experiencing the systems themselves. They wrap up by highlighting how focusing on quality installs can lead to satisfied customers and fewer callbacks. This episode is packed with useful advice on electrifying homes and improving HVAC installs. Nate and Gary discuss how heat pumps, solar, and other electric systems offer better comfort, lower costs, and greater reliability. They explain why system sizing and proper installation are key to success. Nate shares tips for HVAC pros on how to enhance their work by understanding and experiencing these systems firsthand. This episode helps techs boost their installs, customer satisfaction, and overall service with smart practices and practical tools. Expect to Learn: How heat pumps and solar improve comfort and save money. Why system sizing and installation are crucial for success. The value of hands-on experience with HVAC systems. How quality installs reduce callbacks and boost satisfaction. Why focusing on comfort beats the green energy debate. Episode Highlights: [00:00] - Intro to Nate Adams in Part 02 [01:48] - Nate's Take on Electrify Everything and Benefits of Electric Systems [04:48] - Renewable Energy Growth and Market Trends [06:07] - Wind Energy, Land Use, and Role in the Renewable Mix [13:03] - Exploring Energy Generation and Costs in HVAC Systems [13:39] - HVAC Installation Tips and Hands-On Experience [17:02] - Educating Consumers and Improving HVAC Accountability [19:27] - Selling Heat Pumps: Comfort Over Green Narrative This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Nate Adams on: LinkedIn: https://www.linkedin.com/in/natethehousewhisperer/ Website: Nate The House Whisperer: https://www.natethehousewhisperer.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

2 Loka 202521min

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer. Nate explains how heat pumps provide unmatched comfort by adjusting to the home's needs and running efficiently. He talks about the importance of system sizing, load matching, and radiant temperature for better comfort and energy savings. Nate shares his experiences with different heat pump systems, the importance of proper equipment, and how it can make homes more comfortable year-round. His advice helps contractors improve installations and customer satisfaction. Nate explains how heat pumps can deliver great comfort by adjusting to a home's needs. He talks about how systems that match the load and temperature of the house run more efficiently and save energy. Nate shares how using the right equipment and proper sizing helps improve comfort and avoid issues. He emphasizes how radiant temperature, system matching, and load calculations can boost customer satisfaction. The goal is to help contractors improve installations and close more deals with smart, reliable tools. This episode focuses on heat pumps and system comfort. Nate explains how adjusting systems to match a home's needs improves efficiency and comfort. He talks about the importance of proper sizing, radiant temperature, and load matching. Nate also shares how using the right equipment and focusing on customer comfort can lead to better results and more sales. Expect to Learn: How heat pumps improve comfort by adjusting to home needs. Why proper sizing and load matching are key for energy savings. How radiant temperature impacts overall comfort. Tips for selecting the right equipment to meet customer needs. Why focusing on comfort helps build trust and close more sales. Episode Highlights: [00:25] - Intro to Nate Adams Part 01 [02:05] - Heat Pump Messaging & Real Comfort [05:11] - Comfort Stories from the Field [07:00] - What Does Mean Radiant Temperature [11:06] - Load Matching & System Sizing [14:33] - Humidity Control in Shoulder Seasons [16:27] - Dehumidification & Communicating Systems [20:38] - Backup Heat & Field Service Concerns [25:29] - Panels, Hybrids & Cooling Savings This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Nate Adams on: LinkedIn: https://www.linkedin.com/in/natethehousewhisperer/ Website: Nate The House Whisperer: https://www.natethehousewhisperer.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

29 Syys 202528min

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. They discuss the Laser Calc tool and how it helps techs and contractors do fast and easy load calculations, both room-by-room and block load. Andrew explains how these tools save time, improve system sizing, and make proposals more accurate and professional. They also discuss why AirMatch isn't ACCA-approved and why that doesn't mean it's less reliable. This episode gives real tips for techs looking to stand out with better system design. Gary and Andrew talk about how using load calculations, like room-by-room or block load, can help size HVAC systems the right way. Andrew explains how Laser Calc saves time, makes proposals fast, and helps techs show real value to customers. They also go over the mobile app version, which is great for quick jobs in the field. Andrew shares why AirMatch isn't ACCA-approved and how it's still trusted and based on industry standards. They wrap up by showing how better tools can lead to better system design and happier customers. This episode is full of helpful tips on HVAC load calculations, system sizing, and customer service. Andrew and Gary explain how using tools like Laser Calc and AirMatch can make work faster and more accurate. They talk about using room-by-room or block loads and how techs can build custom systems and quotes in minutes. They also explain why being ACCA-approved isn't everything. This episode helps techs improve their installs, sales, and service with smart tools and simple steps. Expect to Learn: How Laser Calc helps with fast and accurate HVAC load calculations. Why are room-by-room loads more detailed than block loads? The pros and cons of ACCA approval for HVAC software. How custom system design can boost sales and customer trust. Why mobile tools like Laser Calc are great for techs in the field. Episode Highlights: [00:00] - Intro to Andrew Barton in Part 02 [01:40] - Time Needed for Load Calcs and Custom Proposals [03:50] - Sizing Right and Offering Flexible HVAC Options [06:22] - How Laser Calc Mobile Simplifies Block Load Calcs [08:23] - Fast, Accurate Load Calcs with Laser Calc Mobile [09:58] - Is Laser Calc ACCA Approved? Here's the Truth [12:22] - Why Approval Isn't Everything: Accuracy, Cost & Free Trials [15:11] - Custom Systems, Real Value, and Built-In Financing [17:57] - Final Thoughts on AirMatch, Laser Calc, and Contractor Tools This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Andrew Barton on: LinkedIn: https://www.linkedin.com/in/andrew-barton-8b161a4/ AirMatch: https://www.linkedin.com/company/airmatchpro Arenberg: https://www.linkedin.com/company/arenbergco/ Imogen Technologies LLC: https://www.linkedin.com/company/imogen-technologies-llc/ CFM Equipment Distributors: https://www.linkedin.com/company/cfm-equipment-distributors/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

25 Syys 202518min