Building AI and data teams for operational scale with SumUp’s Ana Isabel Casado

Building AI and data teams for operational scale with SumUp’s Ana Isabel Casado

In this episode of Builders, Lee Haynes speaks with Ana Isabel Casado Gómez, Head of Operations, Data and AI at SumUp. They discuss Ana’s career journey, the evolution of data challenges, and the role of AI in enhancing operational efficiency. Ana shares insights on building data teams, hiring challenges, and the importance of curiosity in candidates. The conversation also covers the differences in data approaches between product and operations, measuring AI success, and the future trends in AI and data.

Chapters

(00:00) Introduction to Data and AI in Operations
(01:16) Ana’s Journey into Data and AI
(05:54) The Evolution of Data Challenges
(06:11) Overview of SumUp and Its Operations
(10:02) Building a Centralized Data Team
(11:27 AI Initiatives in Customer Support
(16:27) Hiring Challenges in AI and Data Teams
(19:11) Assessing Curiosity in Candidates
(22:58) Differences in Data Approaches: Product vs Operations
(26:53) Measuring AI Success in Operations
(30:41) Stakeholder Engagement in AI Projects
(34:45) Maintaining Relevance in AI Solutions
(37:33) Self-Service Analytics and Data Literacy
(42:08) Understanding Complexity in AI Development
(44:20) Future Opportunities and Limitations of AI
(48:45) Trends in AI and Data for the Future

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(77)

 Why AI adoption fails with Louise Vanerell & Carl Carlheim-Gyllensköld | Proxify Talks

Why AI adoption fails with Louise Vanerell & Carl Carlheim-Gyllensköld | Proxify Talks

AI implementation is easy. AI adoption is hard.In this episode, Louise Vanerell and Carl Carlheim-Gyllensköld explore why so many AI initiatives fail to create lasting organizational value despite str...

15 Heinä 29min

Closing the AI Gap, with Atlan AI’s Rocío Bachmaier | Proxify Talks

Closing the AI Gap, with Atlan AI’s Rocío Bachmaier | Proxify Talks

How do companies move beyond AI pilots and actually scale AI across their organization?In this keynote from Proxify HQ, AI strategist and transformation expert Rocío Bachmaier shares practical lessons...

8 Heinä 22min

How Slack actually uses AI at work

How Slack actually uses AI at work

AI is changing technical roles faster than ever. But does that mean customer-facing engineers are becoming obsolete?In this episode of Builders, Lee Haynes sits down with Liliana Lindberg, Lead Soluti...

1 Heinä 47min

The end of traditional companies? How AI Is reshaping leadership, hiring & work

The end of traditional companies? How AI Is reshaping leadership, hiring & work

AI, organizational transformation, leadership, hiring, AI native companies, the future of work, organizational design, and AI adoption are changing how businesses operate.In this episode of Builders, ...

23 Kesä 49min

Why most AI projects fail in production (and how Amazon solves it)

Why most AI projects fail in production (and how Amazon solves it)

Data Engineering, Machine Learning, AI, Data Trust, AI Governance, and ML Ops are transforming how companies scale intelligent systems.In this episode of Builders, Deepak Yadav, Engineering Leader at ...

16 Kesä 41min

Why most Software Engineers are preparing for the future wrong

Why most Software Engineers are preparing for the future wrong

Leadership, engineering teams, AI in software development, responsible tech, career growth, and the future of work. How do great engineering leaders build high-performing teams in the age of AI? In th...

3 Kesä 50min

This data science mistake is killing AI projects

This data science mistake is killing AI projects

Data science, AI, spam detection, fraud prevention, MLOps, and machine learning teams are reshaping how product companies build trust at scale. In this episode of Builders, Liniker Seixas, Senior Staf...

27 Touko 43min

The tech behind IKEA: secrets to global loyalty success

The tech behind IKEA: secrets to global loyalty success

Discover how IKEA's Head of Engineering Loyalty, Jip Koudjis, is transforming global loyalty systems to deliver personalized experiences at scale. Learn how IKEA consolidated 11 local programs into on...

27 Touko 43min