Building AI and data teams for operational scale with SumUp’s Ana Isabel Casado
Builders by Proxify14 Tammi

Building AI and data teams for operational scale with SumUp’s Ana Isabel Casado

In this episode of Builders, Lee Haynes speaks with Ana Isabel Casado Gómez, Head of Operations, Data and AI at SumUp. They discuss Ana’s career journey, the evolution of data challenges, and the role of AI in enhancing operational efficiency. Ana shares insights on building data teams, hiring challenges, and the importance of curiosity in candidates. The conversation also covers the differences in data approaches between product and operations, measuring AI success, and the future trends in AI and data.

Chapters

(00:00) Introduction to Data and AI in Operations
(01:16) Ana’s Journey into Data and AI
(05:54) The Evolution of Data Challenges
(06:11) Overview of SumUp and Its Operations
(10:02) Building a Centralized Data Team
(11:27 AI Initiatives in Customer Support
(16:27) Hiring Challenges in AI and Data Teams
(19:11) Assessing Curiosity in Candidates
(22:58) Differences in Data Approaches: Product vs Operations
(26:53) Measuring AI Success in Operations
(30:41) Stakeholder Engagement in AI Projects
(34:45) Maintaining Relevance in AI Solutions
(37:33) Self-Service Analytics and Data Literacy
(42:08) Understanding Complexity in AI Development
(44:20) Future Opportunities and Limitations of AI
(48:45) Trends in AI and Data for the Future

Jaksot(65)

Revolutionizing QA with the power of Agentic AI, with QA.tech’s Vilhelm von Ehrenheim

Revolutionizing QA with the power of Agentic AI, with QA.tech’s Vilhelm von Ehrenheim

In this episode of Builders, host Lee Haynes sits down with Vilhelm von Ehrenheim, co-founder and Chief AI Officer at QA.tech, to unpack how Agentic AI is reshaping software development and quality as...

21 Tammi 57min

On building a data-driven future, with Adapteo’s Karin Håkansson

On building a data-driven future, with Adapteo’s Karin Håkansson

In this episode, Karin Håkansson, Head of Data at Adapteo Group, discusses her extensive experience in data management and the unique challenges faced in the modular construction industry. She emphasi...

7 Tammi 42min

Human-Centered AI in Digital Transformation: Leadership Insights from Alexandre Paternoster

Human-Centered AI in Digital Transformation: Leadership Insights from Alexandre Paternoster

In this episode of Builders, Lee Haynes speaks with Alexandre Paternoster, at the time of filming this episode the Senior Manager in the Digital Strategy Group at KPMG Netherlands, and currently the D...

3 Joulu 202543min

Building Tech for a Sustainable Future with Oliver Spragg, CTO at Plan A

Building Tech for a Sustainable Future with Oliver Spragg, CTO at Plan A

In this episode of Builders, host Lee Haynes speaks with Oliver Spragg, former CTO of Plan A, about his journey in technology leadership and the importance of sustainability in tech. They discuss the ...

26 Marras 202550min

Building Resilient Tech Teams: Viaplay’s Cecilia Borg on Leadership Strategies

Building Resilient Tech Teams: Viaplay’s Cecilia Borg on Leadership Strategies

In this conversation, Cecilia Borg, Interim VP of Tech Ops at Viaplay, joins Lee Haynes to discuss the essential qualities she looks for when hiring developers, emphasizing the importance of being a t...

19 Marras 202554min

How Electrolux Modernized Its Global Operations with Cloud

How Electrolux Modernized Its Global Operations with Cloud

What does it take to lead cloud transformation at one of the world’s biggest appliance companies?In this episode, Kaveh Djavaherian, Director of Global Cloud Office at Electrolux, joins host Lee Hayne...

12 Marras 202549min

Co-founder Gilles Backhus on AI hardware innovation and reducing energy use in data centers

Co-founder Gilles Backhus on AI hardware innovation and reducing energy use in data centers

In this episode of Builders, host Lee Haynes sits down with Gilles Backhus, Co-founder and VP of Product at Tensordyne, to discuss the future of AI hardware, energy-efficient computation, and what it ...

5 Marras 202553min