Resilience as a Growth Strategy: Inside Aon’s Resilience Quotient

In this first Global Insight episode of On Aon, Bridget Gainer, chief public affairs officer at Aon, is joined by Dan Foy from Gallup to explore how leaders can use resilience as a platform for smarter growth. Drawing on insights from Davos and the development of Aon’s new Resilience Quotient (ARQ), they unpack how combining economic data with sentiment creates clearer signals amidst rising volatility. Together, they explain why organizations that understand both their exposure and their capacity to adapt are better positioned to make confident decisions, invest wisely and unlock long‑term performance.

Key Takeaways:

1. The ability to adapt, respond and make confident decisions is emerging as a competitive differentiator, one that shapes investment choices, talent strategy and long‑term performance.
2. Aon’s Resilience Quotient pairs objective risk indicators with Gallup’s global sentiment data to illuminate how societies, institutions and workforces experience disruption. This combination reveals underlying strengths that can accelerate growth.
3. Institutional strength, employee engagement and societal confidence shape how effectively organizations can adopt new technologies, navigate policy shifts and seize emerging opportunities.

Experts in this episode:

• Bridget Gainer — Chief Public Affairs Officer, Aon
• Dan Foy — U.S. Business Leader for Global Research, Gallup

Key moments:

(3:50) Complexity and volatility are not temporary conditions.

(8:05) What we've done with Aon’s Resilience Quotient is one attempt to really try and bring that data together in a way that helps decision makers evaluate what are the true underlying factors.

(17:20) Turning trust into something that can be quantified changes how leaders make critical operational decisions.

Additional Resources:

Aon at Davos: A Spirit of Dialogue and Renewed Cooperation

Aon’s Resilience Quotient

Soundbites:

Bridget Gainer:

“Resilience can’t just be defensive anymore. It has to enhance decision quality, adaptability and long-term performance.”

Dan Foy:

“Engagement isn’t soft — it’s measurable, it’s movable and it changes how organizations adapt to disruption.”