Talent Quest: Cracking the Code on Hiring and Culture
HVAC Full Blast11 Elo 2025

Talent Quest: Cracking the Code on Hiring and Culture

Mary Carter with Trane and Stephen Ross with Sandler explore the pressing labor challenges in the HVAC industry, focusing on hiring, retention, and compensation strategies. Delve into the evolving marketplace dynamics as Mary and Stephen share their experiences and expertise, tackling issues like talent recruitment and maintaining competitive advantages amidst industry changes.


Discover creative strategies and learn how to say goodbye to "culture vultures" while welcoming "trade warriors" into your business. Whether you're dealing with overstaffed shifts or technician shortages, this episode offers a fresh take on building a winning team in the ever-evolving HVAC world. Don't miss this engaging discussion filled with practical solutions to propel your business forward.


Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market with Trane!


This podcast is for general informational purposes only. The views and opinions expressed in this webinar are those of the panelists and do not necessarily reflect the official policy or position of Trane Technologies. Trane Technologies makes no warranty or guarantee concerning accuracy or completeness of the content presented in this webinar.

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Jaksot(33)

What Makes a Great Thermostat in 2026?

What Makes a Great Thermostat in 2026?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross are joined by Chris Luciano, Product Portfolio Specialist for Controls at Trane Technologies.Together, they explore how today's thermost...

17 Elo 45min

Customers Want Cheaper HVAC Systems. Now What?

Customers Want Cheaper HVAC Systems. Now What?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross tackle a hot topic across the HVAC industry: how contractors can compete in an increasingly price-sensitive market.With equipment costs ...

3 Elo 47min

A Third of the Market Is Rental—Are You Missing It?

A Third of the Market Is Rental—Are You Missing It?

In this episode of HVAC Full Blast, Mary Carter and Steven Ross sit down with Brandon Kuss, National Business Development Manager for Multifamily at Trane Technologies, to explore one of the most misu...

20 Heinä 48min

Back to Basics: Why Fundamentals Still Win in Sales

Back to Basics: Why Fundamentals Still Win in Sales

What makes a great salesperson—and how do you get there?In this episode, Mary Carter and Stephen Ross sit down with Samantha Coats, Sales Excellence Leader, to talk about the power of fundamentals, co...

6 Heinä 46min

Hot Dogs, Heat Waves, and HVAC Reality Checks

Hot Dogs, Heat Waves, and HVAC Reality Checks

Summer is when HVAC companies shine—but it’s also when things can start to slip.In this episode, Mary Carter and Stephen Ross talk about what really happens during peak season—from higher stress and m...

22 Kesä 44min

Stop Guessing Your Pricing: How Smart HVAC Companies Actually Do It

Stop Guessing Your Pricing: How Smart HVAC Companies Actually Do It

In this episode, Mary Carter and Stephen Ross break down the real ways contractors approach job costing, from flat rate and time-and-materials to divisor methods and gross profit per crew day. They al...

8 Kesä 45min

Heat Pumps Are Having a Moment - A Product Manager’s Take

Heat Pumps Are Having a Moment - A Product Manager’s Take

Heat pumps are having a moment—and the terminology is getting confusing fast. Chelsea Hudson (Product Manager – Heat Pumps) joins Mary Carter and Stephen Ross to simplify what heat pumps do, when dual...

26 Touko 53min

Veterans + HVAC: The Trade Warriors Blueprint Dealers Need

Veterans + HVAC: The Trade Warriors Blueprint Dealers Need

In this episode of HVAC Full Blast, Carter, Mary and Stephen Ross are joined by Craig Johnson, Director of Contractor Experience at Trane Technologies, to break down the Trade Warriors program — a vet...

11 Touko 52min

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