24. From Field to Leadership: Navigating the Hardest Shift in HVAC

In this episode of The Leading HVAC Podcast, Josh Biggers, general manager and co-owner of All Temp Heating and Cooling, shares the real-life challenges of transitioning from the field into full-time leadership. From running calls to running the company, Josh opens up about the mental shift it takes to lead well, manage stress, and step back to let your team shine.

He also unpacks what it’s like to co-lead a family business, how responsibilities are divided up, and why communication is the secret to making any leadership team work. If you’re growing a team, stepping into leadership, or trying to let go of the tools, this episode will speak directly to you.

Key Takeaways:

1️⃣ Leadership Means Letting Go (Even When It’s Hard)
Josh is stepping out of the field in 2026, and it’s not easy. But real growth requires trusting your team, resisting the urge to “just do it yourself,” and coaching others to win.

2️⃣ Hire for Character, Not Just Skill
You can teach someone HVAC, but you can’t teach them to care. Josh’s 2026 hiring strategy is all about gut instincts, culture fit, and finding people who want to grow with the team.

3️⃣ Don’t Do It Alone. Find a Who, Not Just a How
Coaching has helped Josh and his team install better processes, improve average tickets, and develop as leaders. When you stop trying to figure it all out alone, everything gets lighter and better.

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Learn more about SBE at ⁠⁠sbeodyssey.com

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