Step-by-Step Guide to Amazing Customer Service: Part 2 - E54

Step-by-Step Guide to Amazing Customer Service: Part 2 - E54

Step-by-Step Guide to Amazing Customer Service: Part 2 - E54

Highlights from this episode:

Step-by-Step Guide to Amazing Customer Service: Part 2 (00:42)

Office Talk: Managed Care, Practice Purchases, & New Rules (14:37)

In this week's episode, we are picking up where we left off last week in our guide to Amazing Customer Service. In part 1 we talked about: analyzing the Rx, knowing the patient's pain points, and style. Today we wrap it up with the last few steps to make that stand-out experience that patients will want to tell everyone they know about. Use this to grow your practice and make your patients loyal for life! (00:42)

In the Office Talk this week, I give you my take on managed care and why it's a great thing for new practices. I also talk about my philosophy on those big equipment purchases that you will undoubtedly want to add to your practice... just don't forget the finances of it. We also had a slip-up in my office the other day that introduced a new "rule"! (14:37)

Join in the fun and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newsletters and other great bonuses as we go. I love getting feedback, questions, suggestions, etc. so contact me at www.theultimateod.com, on social media (click here for -> Twitter, Instagram, Facebook) OR, just shoot me an email at drlillie@theultimateod.com and I’d be happy to chat!

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(451)

The CEO's Greatest ROI: Their Thoughts | E312

The CEO's Greatest ROI: Their Thoughts | E312

The CEO's Greatest ROI: Their Thoughts | E312Highlights from this episode: The CEO's Greatest ROI: Their Thoughts (01:11)Closing Thought: The story of two monks (24:59)One of the biggest lessons I’ve ...

2 Heinä 28min

What the Best Mentors Taught Me About Leadership and Life | E311

What the Best Mentors Taught Me About Leadership and Life | E311

What the Best Mentors Taught Me About Leadership and Life | E311Highlights from this episode: What the Best Mentors Taught Me About Leadership and Life (00:54)Closing Thought: What we're praised for i...

25 Kesä 24min

The First Thing I Teach A New Associate (And It’s Not Clinical) | E310

The First Thing I Teach A New Associate (And It’s Not Clinical) | E310

The First Thing I Teach A New Associate (And It’s Not Clinical) | E310Highlights from this episode: The First Thing I Teach A New Associate (And It’s Not Clinical) (00:58)Closing Thought: What Only Ti...

18 Kesä 16min

The Leadership Test that Nobody Talks About | E309

The Leadership Test that Nobody Talks About | E309

The Leadership Test that Nobody Talks About | E309Highlights from this episode: The Leadership Test that Nobody Talks About (01:00)Closing Thought: Keep it + Multiply it! (28:02)Hiring an associate ta...

11 Kesä 30min

Excellence vs Success: The Mindset Shift That Changes Everything | E308

Excellence vs Success: The Mindset Shift That Changes Everything | E308

Excellence vs Success: The Mindset Shift That Changes Everything | E308Highlights from this episode:Excellence vs Success: The Mindset Shift That Changes Everything (00:56)Closing Thought: Preparing f...

4 Kesä 23min

The “Monster” Mindset: Raising Your Standards in Private Practice | E307

The “Monster” Mindset: Raising Your Standards in Private Practice | E307

The “Monster” Mindset: Raising Your Standards in Private Practice | E307Highlights from this episode: The “Monster” Mindset: Raising Your Standards in Private Practice (00:40)Closing Thought: Be Consi...

28 Touko 24min

Why Growing Your Optometry Practice Feels So Hard (Even When You’re Winning) | E306

Why Growing Your Optometry Practice Feels So Hard (Even When You’re Winning) | E306

Why Growing Your Optometry Practice Feels So Hard (Even When You’re Winning) | E306Highlights from this episode:Why Growing Your Optometry Practice Feels So Hard (Even When You’re Winning) (00:48)Clos...

21 Touko 23min

The Hidden Ceiling in Your Practice: YOU | E305

The Hidden Ceiling in Your Practice: YOU | E305

The Hidden Ceiling in Your Practice: YOU | E305Highlights from this episode: The Hidden Ceiling in Your Practice: YOU (01:27)Closing Thought: The Cost of In-Action (25:29)Adding an associate didn’t ju...

14 Touko 28min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
psykopodiaa-podcast
rss-oivalluksia-rahasta-elamasta
rss-rahapodi
ostan-asuntoja-podcast
asuntoasiaa-paivakirjat
inderespodi
rss-karon-grilli
rahapuhetta
rss-porssipuhetta
rss-inderes
oppimisen-psykologia
vapauta-supervoimasi-podcast
rss-rahamania
lakicast
rss-paasipodi
rss-laakispodi
rss-ammattipodcast
rss-pariisilaiset