Jess Orr on What Leaders Get Wrong About Transformation

Jess Orr on What Leaders Get Wrong About Transformation

Why do so many continuous improvement programs fail to deliver lasting impact?

In this episode of KPI Fireside, host Keith Norris sits down with Jess Orr, a business transformation leader with deep experience in Lean and continuous improvement, including time working directly at Toyota. Jess shares why many organizations limit their results by concentrating improvement efforts in a small group of specialists instead of building a system that engages everyone.

🔻 Why limiting CI to specialists restricts impact and scalability

🔻 Why sustainable improvement requires systems—not just short-term wins

🔻 How to justify CI investment using data and performance metrics

🔻 The role of leaders in building problem-solving capability across teams

🔗 Connect with Jess Orr on LinkedIn: https://www.linkedin.com/in/jessorr/

🔗 Learn more about KPI Fire: https://www.kpifire.com/

🎙 Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/

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Tom Foster on How Accountability Starts With Structure

Tom Foster on How Accountability Starts With Structure

What if most of your communication breakdowns and personality conflicts aren't people problems at all?In this episode of KPI Fireside, host Keith Norris sits down with Tom Foster, author, speaker, and...

29 Kesä 52min

Tina Agustiady and Jennifer Ralston on What Happens When AI Meets Continuous Improvement

Tina Agustiady and Jennifer Ralston on What Happens When AI Meets Continuous Improvement

Lean has always been about working smarter. AI might be its most powerful tool yet.In this episode of KPI Fireside, host Keith Norris sits down with Jennifer Ralston and Tina Agustiady for a practical...

22 Kesä 55min

John Garrett on Building a Culture People Stay For

John Garrett on Building a Culture People Stay For

What if your company expected every single employee to submit improvement ideas within their first six months on the job?In this episode of KPI Fireside, host Keith Norris sits down with John Garrett,...

15 Kesä 45min

Darren Dolcemascolo on Turning Improvement Into Sustained Execution

Darren Dolcemascolo on Turning Improvement Into Sustained Execution

What separates organizations where continuous improvement fades after a leadership change from those where it becomes part of the company's DNA?In this episode of KPI Fireside, host Keith Norris welco...

8 Kesä 49min

Karen Martin on Clarity First: Flow, Metrics, and Leading Improvement

Karen Martin on Clarity First: Flow, Metrics, and Leading Improvement

What does it take to design an organization where work actually flows and improvement never stops?In this episode of KPI Fireside, host Keith Norris sits down with Karen Martin, president of TKMG and ...

1 Kesä 58min

Danny Toney on Data Driven Leadership

Danny Toney on Data Driven Leadership

Most leadership teams are flying blind. They have plenty of data but no clarity on what actually matters, who owns it, or what to do when things go off track.In this episode of KPI Fireside, host Keit...

25 Touko 51min

Katie Anderson on Building Teams That Think, Learn, and Improve

Katie Anderson on Building Teams That Think, Learn, and Improve

What separates organizations that improve occasionally from those that build improvement into their DNA?In this episode of KPI Fireside, host Keith Norris sits down with Katie Anderson, internationall...

18 Touko 47min

Jeff Gray on Building a Career in Continuous Improvement

Jeff Gray on Building a Career in Continuous Improvement

Every company has problems. The difference is whether those problems become expensive failures or opportunities for innovation.In this episode of KPI Fireside, Keith Norris sits down with Jeff Gray to...

11 Touko 42min

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