Episode 227: The Critical Role of a Practice Leader & When to Hire One

Episode 227: The Critical Role of a Practice Leader & When to Hire One

In this week's episode of The Fierce Factor, I tackle one of the most crucial decisions every business owner faces: should you promote a current employee to a leadership position, or is it time to bring in new talent?

As founders, many of us excel at what we know best—whether that's perfecting clinical skills or honing our coaching techniques. But when it comes to transitioning from a hands-on provider to a visionary CEO, the skill set required shifts dramatically.

I explore the common pitfalls, like overpaying for seasoned professionals when you're not ready or promoting a front desk coordinator without proper training, that can derail your progress. Instead, learn how to delegate, train, and cultivate a Practice Leader—a role that bridges the gap between front desk and operations manager.

I also discuss the essential leadership skills needed for a successful practice leader, including how to lead, influence, and communicate effectively. Plus, we'll guide you on setting clear career paths, addressing skill gaps, and recognizing red flags in potential leaders.

This episode is packed with strategies to help you promote the right people, avoid costly mistakes, and build a robust leadership structure that will support your practice's long-term growth.

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Episode 20: The Leadership Mistakes Keeping Your Business Stuck

Episode 20: The Leadership Mistakes Keeping Your Business Stuck

What happens when your business slows down, your team isn't retaining clients, or your employees aren't taking initiative? Too often, we look for an external fix, a new device, more advertising, a new...

14 Syys 17min

Bonus: Leadership Lesson 19: Growth vs. Safety: How Do You Know Which One to Choose?

Bonus: Leadership Lesson 19: Growth vs. Safety: How Do You Know Which One to Choose?

In this bonus replay episode, I'm revisiting one of my favorite conversations from the Fierce Factor: one of the most dangerous myths women are taught about success, that "playing it safe" is the resp...

7 Syys 12min

Episode 18: Best Practices for Raising Your Prices

Episode 18: Best Practices for Raising Your Prices

If the thought of raising your prices makes you want to crawl under a rock, this episode is for you. In this episode of Business on Top, I'm breaking down why premium pricing is such an important part...

31 Elo 19min

Episode 17: What Would Kaeli Do? The Leadership Questions Every Founder Should Be Asking

Episode 17: What Would Kaeli Do? The Leadership Questions Every Founder Should Be Asking

In this special episode of Business on Top, I'm answering real questions from women navigating the complexities of growing and scaling their businesses. I'm sharing my candid perspective on the bigges...

24 Elo 21min

Episode 16: Your Performance is Built in Practice

Episode 16: Your Performance is Built in Practice

In this episode of Business on Top, I'm getting a little more personal and reflecting on the experiences, failures, discipline, and perseverance that have shaped the leader I am today. I spend so much...

17 Elo 13min

Episode 15: Clinical Expertise Won't Build Your Business

Episode 15: Clinical Expertise Won't Build Your Business

I believe one of the biggest challenges in the aesthetics industry isn't clinical skill, it's business education. In this episode of Business on Top, I'm sharing why so many talented providers struggl...

10 Elo 11min

Episode 14: Part 2: The Six Stages of Entrepreneurial Business Growth

Episode 14: Part 2: The Six Stages of Entrepreneurial Business Growth

In Part 2 of this series, I'm continuing the conversation around the six stages every business moves through and the leadership evolution required to successfully navigate each stage of growth. As you...

3 Elo 23min

Episode 13: Part 1: The Six Stages of Entrepreneurial Business Growth

Episode 13: Part 1: The Six Stages of Entrepreneurial Business Growth

I've learned that every stage of business growth requires a different version of you as a leader. Just like parenting, your role evolves over time. The way you lead your business in the beginning is n...

27 Heinä 16min

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