322 - Neshmeen Faatimah | Nuzzle Technologies

This week, Shawn Wilkie and Dr. Ivan Zak catch up with Neshmeen Faatimah, the founder and CEO of Nuzzle Technologies, Inc., to discuss how AI-powered simulations are transforming veterinary communication training.

After losing her cat during a complex care journey marked by communication breakdowns, Neshmeen set out to solve one of veterinary medicine's most overlooked challenges: teaching vets how to navigate difficult conversations with clients. Nuzzle's platform allows veterinarians to practice realistic case scenarios with AI-simulated pet owners, helping teams improve trust-building, treatment discussions, cost conversations, and clinical decision-making in a low-stakes environment.

This episode is a fascinating look at the intersection of AI, behavioral science, education, and the future of veterinary mentorship.

Learn more about Nuzzle Technologies.
Neshmeen recommends "Getting to Yes: Negotiating Agreement Without Giving In" by Roger Fisher, William L. Ury, and Bruce Patton, a foundational text on negotiation and alignment that helps reframe vet-client interactions.

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326 - Dr. Brad Waffa | Truss Vet

This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Brad Waffa, a small animal and exotics veterinarian and co-founder of Truss Vet - Veterinary Urgent Care, to discuss the growing need to defi...

10 Syys 21min

325 - Anthony Gatti | PetPax Co

This week, we speak with Anthony Gatti, co-founder and CEO of PetPax Co., about how their proprietary SupplaMelts® are fixing one of pet wellness's biggest bottlenecks: administration compliance. Anth...

27 Elo 19min

324 - Dr. Jake Rodgers | Rodgers Veterinary Care

This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Jake Rodgers, a relief veterinarian and founder of Rodgers Veterinary Care and Vet Buddies, to address a critical flaw in veterinary medicine...

20 Elo 21min

323 - Gary Peters | PupPilot

This week, Shawn Wilkie and Dr. Ivan Zak talk with Gary Peters, co-founder and CEO of PupPilot, about how AI front-office technology is helping with front-desk understaffing and burnout in veterinary ...

13 Elo 24min

321 - Guilherme Coelho | Maven Pet

This week, Shawn Wilkie and Dr. Ivan Zak welcome Guilherme Coelho, Co-founder and CEO of Maven Pet, to discuss how AI-powered pet wearables are helping owners better understand their pets' health betw...

7 Touko 20min

320 - Dr. Lisa Beagan | Your Vet Direction

This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Lisa Beagan, founder of Your Vet Direction, to discuss how AI-supported triage can bring more structure, consistency, and safety to veterinary inta...

30 Huhti 19min

319 - Marisa Hoskins | Paws Abroad Inc

International pet travel is one of those topics that sends both pet owners and veterinary teams into a quiet panic. This week, Shawn Wilkie and Dr. Ivan Zak sit down with Marisa Hoskins, the founder o...

23 Huhti 19min