Leading from the Inside Out: Building Loyalty in Teams and Clients

Leading from the Inside Out: Building Loyalty in Teams and Clients

In Episode 5 of Operations Excellence, host Mark O'Donnell welcomes two powerful voices in leadership and growth.

🚀 First up: Adam Roemer, Northern California Regional Manager at US Air Conditioning Distributors, shares his personal journey from crawling through hot attics to leading high-performing teams. Hear how his leadership style evolved through experience, mentorship, and customized coaching—and how he’s now mentoring the next generation of managers.

🧠 In the second half: Mark sits down with his own coach, Gerard Mott, Partner at Trusted Advisors. Gerard unpacks what it really takes to build customer loyalty, why culture and leadership development are vital to retention, and how consulting networks like Trusted Advisors help leaders thrive—especially in times of uncertainty.

🎧 Whether you're managing a team, growing a business, or considering a leap into consulting, this episode is packed with insights on building connection, earning trust, and turning good teams into great ones.

#OperationsExcellence #LeadershipDevelopment #CustomerLoyalty #TrustedAdvisors #HVACLeadership #BusinessCoaching

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(14)

Turning Ideas Into Action with Zachary Premo

Turning Ideas Into Action with Zachary Premo

In this episode of Operations Excellence, Mark O’Donnell is joined by Zachary Premo, founder of The LED Sign Guys and a young entrepreneur building momentum in the digital signage space.Mark and Zach ...

22 Touko 45min

The Director’s Lens on Leadership: Voice, Presence, and the Power of Active Listening (w/ Joann Yarrow)

The Director’s Lens on Leadership: Voice, Presence, and the Power of Active Listening (w/ Joann Yarrow)

In Episode 13 of Operations Excellence, Mark O’Donnell welcomes back Joann Yarrow of Distinctive Voices for a conversation that blends leadership, communication, and performing arts into one practical...

20 Helmi 47min

One-Year Anniversary Special: Preparing Your Business for What’s Next

One-Year Anniversary Special: Preparing Your Business for What’s Next

It’s the one-year anniversary of the Operations Excellence Podcast, and Mark O’Donnell marks the milestone with a special panel episode bringing back past guests for a real-world conversation on one b...

9 Tammi 1h 12min

Readiness, Mindset & Meaningful Growth: A Conversation with Adam Feck

Readiness, Mindset & Meaningful Growth: A Conversation with Adam Feck

In Episode 11 of the Operations Excellence Podcast, Mark O’Donnell sits down with Adam Feck — President of Forward 46 and Co-Founder of the Strategic Executive Alliance — for a powerful conversation a...

5 Joulu 202556min

People, Purpose & Preparedness: Leading Through Connection and Change

People, Purpose & Preparedness: Leading Through Connection and Change

In this milestone 10th episode of Operations Excellence, host Mark O’Donnell welcomes two inspiring leaders who embody what it means to build organizations with purpose — one through people, the other...

3 Marras 20251h 21min

Regenerative Medicine & Building Better School Cultures — with Dr. Marc Pietropaoli and Will Staton

Regenerative Medicine & Building Better School Cultures — with Dr. Marc Pietropaoli and Will Staton

In Episode 9 of Operations Excellence, host Mark O’Donnell welcomes two guests in back-to-back conversations.Segment 1 — Dr. Marc Pietropaoli (Victory in Motion): A fellowship-trained sports medicine ...

3 Loka 20251h 22min

Taking Businesses to the Next Level with Staff Leasing’s Mark Roberts

Taking Businesses to the Next Level with Staff Leasing’s Mark Roberts

In this episode of Operations Excellence, host Mark O’Donnell sits down with Mark Roberts, co-founder and Executive Vice President of Staff Leasing, to talk about 36 years of helping companies streaml...

5 Syys 202549min

Persistence, Passion, and the Power of Relationships

Persistence, Passion, and the Power of Relationships

In Episode 7 of Operations Excellence, host Mark O'Donnell welcomes two passionate guests who embody entrepreneurial grit and creative reinvention.First, meet Zach Premo, founder of Ads on the Go, who...

8 Elo 20251h 14min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
psykopodiaa-podcast
rss-oivalluksia-rahasta-elamasta
rss-rahapodi
ostan-asuntoja-podcast
asuntoasiaa-paivakirjat
inderespodi
rss-rahamania
rss-karon-grilli
rahapuhetta
oppimisen-psykologia
pomojen-suusta
vapauta-supervoimasi-podcast
lakicast
rss-porssipuhetta
rss-laakispodi
rss-yritys-ja-erehdys
rss-porssipodi
rss-draivi