CMO Lessons: Brand trust, creative strategy and agency audits—ICYMI

CMO Lessons: Brand trust, creative strategy and agency audits—ICYMI

The checklist for effective marketing leadership has grown exponentially more complex—balancing trust and efficiency, growing loyalty in an age of skepticism and ensuring transparent agency relationships. Ad Age reporters share advice on all of these topics, and more, in this special edition of Ad Age Insider, which surfaces critical insights for CMOs across recent episodes.

This ICYMI roundup features Creativity Editor Tim Nudd, Reporter Erika Wheless, News Editor E.J. Schultz, Senior Reporter Brian Bonilla, Reporter Ewan Larkin and Executive Editor Judy Pollack. Together, they make the case for why the power of the idea is more important than ever in an AI-saturated market, what Gen Z brand loyalty actually requires from marketers and what questions every CMO should be asking their agency right now.

Listen to each episode in its entirety:

~What's driving marketing impact: lessons from award-winning campaigns, with Tim Nudd

~Winning Gen Z brand loyalty—quality, service and community, with Erika Wheless

~Decoding 2026 hype vs. reality for marketers, with E.J. Schultz and Adrianne Pasquarelli

~How to win new business in 2026, with Brian Bonilla

~What are media rebates? Agency transparency in the hot seat, with Ewan Larkin

~How to win the Ad Age A-List, with Judann Pollack

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What mid-size marketer budget strategy teaches every brand, with Adrianne Pasquarelli

What mid-size marketer budget strategy teaches every brand, with Adrianne Pasquarelli

Marketing budgets are tight across the board, but mid-size brands—companies roughly between $50 million and $1 billion in revenue—have been finding ways to make theirs work harder. Adrianne Pasquarell...

25 Syys 24min

Is spec work overrated or underrated, with X&O co-founders | Agencies on Record

Is spec work overrated or underrated, with X&O co-founders | Agencies on Record

X&O co-founders Brett Banker and Eric Segal play a game of overrated or underrated, dishing on the holding company vs. independents debate, spec work, content creators and more. Check out Ad Age's ful...

24 Syys 11min

How splitting vision from execution powers the sprint model, with X&O | Agencies on Record

How splitting vision from execution powers the sprint model, with X&O | Agencies on Record

Develop the strategic idea, then step back—the client can take it in-house, hand it to another agency or bring X&O back to build it themselves. That's the split that co-founders Brett Banker and Eric ...

24 Syys 26min

Weekly Report: A plushie data center satirizes AI's environmental toll

Weekly Report: A plushie data center satirizes AI's environmental toll

Creative studio Basura's satirical "Adopt a Data Center" campaign imagines AI data centers as rescue animals. Plus, Applebee's names BBDO Chicago its new creative agency as CMO Michelle Chin looks to ...

24 Syys 8min

How to bring creators to the brand strategy table | Catch Up

How to bring creators to the brand strategy table | Catch Up

Creators aren't just making content anymore—they're getting pulled into the actual strategy conversation. Ad Age social and influencer marketing reporter Gillian Follett explains how creators are shap...

18 Syys 6min

Weekly Report: US Open creator backlash exposes brands' event strategy gaps

Weekly Report: US Open creator backlash exposes brands' event strategy gaps

Viral videos of influencers disrupting US Open matches exposed how many brands still lack clear systems for briefing talent, picking the right creators or vetting whether an event even fits their bran...

17 Syys 5min

Creators are now brand strategists, not just talent, with Gillian Follett

Creators are now brand strategists, not just talent, with Gillian Follett

Gillian Follett, social marketing and influencer reporter at Ad Age, breaks down how brand-creator partnerships have evolved in 2026, from creators taking on strategic roles in product development and...

11 Syys 24min

Weekly Report: Planters hires Mr. Peanut a fixer without a pitch, and why character-driven branding is back

Weekly Report: Planters hires Mr. Peanut a fixer without a pitch, and why character-driven branding is back

Planters named Martin, the agency behind the Geico Gecko, its creative agency of record without running a formal review, betting on character-driven branding to sharpen Mr. Peanut's point of view. Plu...

3 Syys 6min

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