The Future of Internal Communication8 Heinä

How to have difficult conversations at work with Neil Hopkins

In 2026, across the board, organisations are struggling to maintain team cohesion. With so many societal issues in need of resolution, and an inflammatory media whose success depends on sensationalist headlines that blame and shame, there’s no shortage of things to disagree on.

This has profound consequences for organisations that desperately need group harmony for successful collaboration and innovation.

This episode Dom and Cat meet communications strategist Neil Hopkins to learn about how to have inclusive, empathic conversations that build unity, even when topics are delicate and require deep diplomacy and tact.

About Neil Hopkins

Neil is a writer by trade, a strategist at heart and a geek when it comes to behaviour change communications. Insatiably curious, his specific interest is in building the systems and growing the soul of great communications, which he’s developed during 20+ years leading communications agendas mostly in the UK public sector.

His projects have won awards, he’s secured industry accolades for a wide range of organisations and deftly steered the response to multiple crisis events. For fun, he reviews submissions for international social marketing conferences and curates a LinkedIn community for ‘Secret Social Marketers’ (to which you’re all invited).

Find Neil on LinkedIn: https://www.linkedin.com/in/interacter/

Find Interacter : https://interacter.co.uk/

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