PSD3: Who Owns Trust?

PSD3 is more than a compliance requirement, it's a test of organisational maturity, security leadership, accountability, and decision-making. Discover how Enterprise Service Management, IT Service Management, and cybersecurity principles help organisations balance security, customer trust, and clear ownership to build resilience beyond regulatory compliance.

In this episode, we answer:

How does PSD3 reveal an organisation's maturity and decision-making under pressure?

When should security lead, and when should it step back to enable business ownership?

Who is truly accountable for trust, fraud prevention, and customer protection under PSD3?

Resources Mentioned in this Episode:

Stripe website, article "What platforms and marketplaces can expect from PSD3", link https://stripe.com/guides/what-platforms-and-marketplaces-can-expect-from-psd3

Deloitte Luxembourg website, article "Shedding light on PSD3/PSR", link https://www.deloitte.com/lu/en/Industries/banking-capital-markets/perspectives/shedding-light-on-psd3-psr.html

European Payments Council website, article "What do the PSD3 and PSR mean for the payments sector?", link https://www.europeanpaymentscouncil.eu/news-insights/insight/what-do-psd3-and-psr-mean-payments-sector

Advapay website, article "PSD2 vs PSD3/PSR: what’s new in the upcoming EU’s Payment Services Directive and Regulations", link https://advapay.eu/psd2-vs-psd3-whats-new-in-the-upcoming-eus-3rd-payment-services-directive/

PWC Ireland website, article "PSD3: Shaping the future of secure, innovative payments", link https://www.pwc.ie/industries/banking/insights/payment-services-directive-3.html

Connect with me on:

LinkedIn: https://www.linkedin.com/in/theitsmpractice/

Website: http://www.theitsmpractice.com

And if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security.

Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/

Graphics by Yulia Kolodyazhnaya