169: Exceptional Vet, Mediocre Pay: If I'm So Busy, Why Can't I Earn More? With Dr Andy Roark

Why does a vet who's flat out every single day still hit a pay ceiling? Dr Andy Roark explains the hidden economics of veterinary practice, and an uncomfortable truth: the thing that makes us good vets might be the same thing holding our pay down.

Andy is a practising vet, the founder of the Uncharted Veterinary Conference and podcast, host of The Cone of Shame podcast, and one of the best-known voices on the business side of vet medicine. He works with thousands of practice owners and managers, and he's still in the consult room too, trying to figure out how to find solutions for a client with $150 to her name - like you. In this conversation, he picks apart the sum every employed vet has done on the back of a lab result printout: why is there such a big mismatch between what I’m treating and the number on my pay slip?

In this episode, he explains:

■ The Mediocre Industry Problem: Why it's better to be mediocre in an exceptional industry than exceptional in a mediocre one, and where vet medicine sits on that scale.

■ The Inherent Tension: Why veterinary profession is one of the only jobs where we beg customers not to leave, and how our drive to keep care affordable puts the ceiling on what we earn.

■ Where Every Dollar Goes: The three buckets that eat 85 to 90 cents of every dollar a practice brings in, and the one number that puts everything in perspective.

■ The Invisible Stress of Ownership: Why practice owners often feel real shame when pay comes up, and how much of the finances they should share with their team.

■ Resentment as a Metric: How to tell when resentment is warning you about something, and how to choose what to do about it.

■ Corporate vs Independent: What a US survey found about who earns more and who finds more meaning in their work, and why comparing salaries is so often the thief of joy.

■ The Retail Model Mistake: The one thing Andy would change if he could rebuild the profession from scratch.

Mentioned in this episode

• The 10th Anniversary Uncharted Veterinary Conference
• Cone of Shame Podcast
• The Uncharted Veterinary Podcast
• Blunt Dissection with Dr Dave Nicol
• Questions With Crocker with Dr Tanasia Crocker
• Fictional podcast
• StoryCorps

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