Sparks: How to Balance Risk Management and Compassion in Decision-making

Sparks: How to Balance Risk Management and Compassion in Decision-making

In today's leadership spark, I chat with Glenn Fogel, President and CEO of Booking Holdings. He shares his journey from IT to leading a company that includes brands like Kayak and Priceline. Discussing the challenges posed by the pandemic, he also talks about the emotional toll of laying off a significant part of their workforce and how crucial it is to handle such decisions with empathy.

Glenn further highlights the change in layoff processes over the years and stresses the importance of adaptable leadership, learning from both positive and negative experiences. He also dives into the challenges of risk management for companies, highlighting that while companies can anticipate many adverse scenarios, it's not always feasible to prepare for every possible negative outcome. Leadership involves making tough decisions by weighing risks against benefits.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/

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AI Replacing Consultants, Gen Z's Leadership Wake-Up Call, and Why Big Tech's $400 Billion Still Isn't Enough

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Experience Is Now a Liability? CEOs Turn Cautious, and AI Takes Over Reviews

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White-Collar Jobs Disappear, AI Targets Middle Managers, JPMorgan Doubles Down on Office Work

White-Collar Jobs Disappear, AI Targets Middle Managers, JPMorgan Doubles Down on Office Work

AI is tearing through corporate America — and this time, it's coming for white-collar jobs. Tens of thousands of office workers are being laid off as automation and efficiency pressures reshape how co...

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The Corporate Reset: Amazon's AI Mandate, UPS Job Cuts, Gen Z Reality Check, and the Return of Performance Culture

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October 28, 2025: Companies are re-establishing discipline after years of expansion, excess, and employee-first drift. This episode explores five major shifts reshaping the future of work: Amazon's "l...

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CHRO Rob Kowalski On How Novartis Is Reimagining HR With Human-Centered Experiences

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The real challenge for today's HR leaders isn't adopting AI, but ensuring people still feel seen, heard, and valued in a world shaped by it. Today's CHROs face a powerful question: how can we design o...

27 Loka 202553min

Amazon's 600,000 Robots, OpenAI's New Browser, and the Rebellion Inside EA

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October 22, 2025: In this episode of Future Ready Today, Jacob Morgan unpacks five powerful stories defining the next era of leadership and work: 1️⃣ Amazon's 600,000 Robots – A leaked roadmap shows h...

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Vibe Working, Recruiting Crisis, Loyalty Shift, and Education Struggling to Keep Up With AI

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October 20, 2025: In this episode of Future Ready Today, Jacob Morgan breaks down five major stories that show how leadership, learning, and loyalty are being redefined in real time. Korn Ferry report...

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The Counterintuitive Hiring Secret That Built Royal Caribbean's $16B 'Culture of Wow'

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What does it take to build a culture so strong that it powers 68 ships, 100,000 employees, and 12 million ecstatic guests each year? In this episode, Richard Fain, former CEO and current Chairman of R...

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