Mailchimp CEO Rania Succar on culture, acquisitions, and how big 'small business' really is

Mailchimp CEO Rania Succar on culture, acquisitions, and how big 'small business' really is

Today, I’m talking to Intuit Mailchimp CEO Rania Succar, who took over as CEO in 2022 after a pretty rough patch in the company’s history. In 2021, Intuit acquired the company, and the very next year, co-founder Ben Chestnut stepped down after telling employees that he thought introducing themselves with pronouns in meetings did more harm than good. After that, Rania took over. This is a pretty huge culture change, especially as Mailchimp became more integrated with Intuit. It was also a big challenge for a new leader who came in from the outside. You’ll hear us talk about that transition a lot. Rania and I also got into the weeds of making decisions, which is very Decoder. And, of course, we had to talk about generative AI, which is a big part of the Mailchimp road map. This was a really fun conversation with some honestly scary ideas in it — and it’s all about email. Links: Mailchimp employees have complained about inequality for years — The Verge Mailchimp Employees Are Fuming Over $12 Billion Deal — Business Insider Did this email cost Mailchimp's billionaire CEO his job? — Platformer Mailchimp is shutting down TinyLetter — The Verge TinyLetter, in memoriam — The Verge Did Mailchimp censor J.D. Vance? — Mother Jones Hackers breached Mailchimp to phish cryptocurrency wallets — The Verge Boring, mundane businesses have an exhilarating, viral life on TikTok — The Verge Transcript: https://www.theverge.com/e/23879556 Credits: Decoder is a production of The Verge, and part of the Vox Media Podcast Network. Today’s episode was produced by Kate Cox and Nick Statt and was edited by Callie Wright. Our supervising producer is Liam James. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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 Recode Decode: Quip CEO Bret Taylor

Recode Decode: Quip CEO Bret Taylor

Quip CEO and Twitter board member Bret Taylor talks with Recode's Kara Swisher and Kurt Wagner about the reality of trying and sometimes failing as an entrepreneur in Silicon Valley. A former Facebook CTO, he reflects on how Mark Zuckerberg's company culture balanced good execution with a willingness to fail. Taylor also discusses Quip's $750 million acquisition by Salesforce, how Twitter is responding to abuse and why so many Silicon Valley companies have trouble with diversity. Learn more about your ad choices. Visit podcastchoices.com/adchoices

29 Elo 201656min

 Recode Decode: Tristan Walker, CEO, Walker & Company

Recode Decode: Tristan Walker, CEO, Walker & Company

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 Recode Decode: Mike Cannon-Brookes, co-CEO, Atlassian

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15 Elo 201638min

 Recode Decode: Sallie Krawcheck, CEO, Ellevest

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8 Elo 201641min

Recode Decode: Eric Jackson, activist investor, Yahoo

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Eric Jackson, a longtime activist investor in Yahoo and the managing director of SpringOwl Asset Management, talks with Recode's Kara Swisher about the momentous deal that will sell Yahoo's core business to Verizon for nearly $5 billion. Jackson reflects on how he came to be a champion, and then a critic, of Yahoo's final CEO, Marissa Mayer, and whether saving the pioneering internet company was doomed from the start. He also suggests that the end of an independent Yahoo carries some lessons for other tech companies moving forward. Learn more about your ad choices. Visit podcastchoices.com/adchoices

1 Elo 201638min

Recode Decode: "Chaos Monkeys" author Antonio García-Martinez

Recode Decode: "Chaos Monkeys" author Antonio García-Martinez

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25 Heinä 201641min

Recode Decode: Peloton CTO Yony Feng

Recode Decode: Peloton CTO Yony Feng

Peloton CTO Yony Feng talks with Recode's Kara Swisher about how the indoor cycling company is trying to shake up in-home exercise programs with its custom fitness bike, which sells for $2,000. Peloton broadcasts 12 live spinning classes to those bikes every day and challenges its bike owners to compete for a spot on its global leaderboards. Feng discusses how the bike compares to other techie fitness gear and why Peloton may be interested in virtual reality — just not right now. Learn more about your ad choices. Visit podcastchoices.com/adchoices

18 Heinä 201634min

Recode Decode: "Hamilton" producer Jeffrey Seller

Recode Decode: "Hamilton" producer Jeffrey Seller

"Hamilton" lead producer Jeffrey Seller talks with Recode's Kara Swisher about how the hit Broadway musical goes forward now that three of its stars — Lin-Manuel Miranda, Leslie Odom Jr. and Phillipa Soo — have taken their final bows. Seller says he avoids or doesn't understand much of Silicon Valley's tech obsessions, and praises the power of live theater as an antidote to gadget addiction. He explains how "Hamilton" and Ticketmaster have tried to thwart ticket-buying bots behind the scenes, and reflects on some of his other Broadway productions, including "Rent" and "In the Heights." Learn more about your ad choices. Visit podcastchoices.com/adchoices

11 Heinä 201650min

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