687: Getting Better at Internal Communication, with Roy Schwartz

687: Getting Better at Internal Communication, with Roy Schwartz

Roy Schwartz: Smart Brevity

Roy Schwartz is co-founder and CEO at Axios HQ, the world’s first AI-powered internal communications management platform. He’s also the co-founder of Axios, the award-winning news organization known for its Smart Brevity writing style. He’s the co-author, along with Jim VandeHei and Mike Allen of Smart Brevity: The Power of Saying More With Less*.

Most organizations spend way more time and strategy on external communications than internal ones. In this conversation, Roy and I discuss how your internal strategy can reduce email, save time, and create space for innovation and insight.

Key Points
  • An effective, internal publication via email reduces the amount of total messaging people receive.
  • Position one, big item in every publication. There should be a hierarchy of what’s important, since not everyone will read everything.
  • Keep each topic to 200 words and under 1,000 words for the entire publication.
  • For each topic, start with a strong, first sentence — and then provide context for why it matters.
  • Find a word other than “newsletter” to name a regular, internal publication.
  • Bring personality and smiles into internal publications. People will engage and look forward to reading.
  • Done well, internal publications help inform, recognize, provide accountability, and allow leaders to focus on the human aspects of communication.
Resources Mentioned Interview Notes

Download my interview notes in PDF format (free membership required).

Related Episodes Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Jaksot(782)

15: Get Specific with Goals

15: Get Specific with Goals

This week I was listening to the HBR IdeaCast and a recent interview with Dr. Heidi Grant Halvorson about her book: 9 Things Successful People Do Differently*. I’ve also been reading Get Rid of the P...

28 Marras 201123min

14: Four Leadership Lessons I’m Thankful For

14: Four Leadership Lessons I’m Thankful For

“There is nothing either good or bad, but thinking makes it so.” Shakespeare’s Hamlet, Act 2 Four stories from my career of leadership lessons I’ve valued: McDonald’s and the value of humility How I u...

21 Marras 201129min

13: How Culture Affects Coaching, with Bonni Stachowiak

13: How Culture Affects Coaching, with Bonni Stachowiak

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my li...

14 Marras 201129min

12: Five Ways to Have Courage to Coach

12: Five Ways to Have Courage to Coach

Courage (n) as defined by Merriam-Webster’s Dictionary: Mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty Eleanor Roosevelt is famously attributed to having sai...

7 Marras 201129min

11: How to Create a Shared Vision, with Bonni Stachowiak

11: How to Create a Shared Vision, with Bonni Stachowiak

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my li...

31 Loka 201130min

10: The Way to Give Constructive Feedback

10: The Way to Give Constructive Feedback

In his book What Got You Here Won’t Get You There, leadership coach Marshall Goldsmith warns against the habit of leaders adding too much value and stifling the motivation of an employee’s independent...

24 Loka 201127min

9: How to Land Positive Feedback

9: How to Land Positive Feedback

Weddings are an interesting place to watch people give positive feedback to others. I give a few examples. The problem with feedback is that intentions are good, but that sometimes feedback still come...

17 Loka 201123min

8: How to Coach the Millennials, with Bonni Stachowiak

8: How to Coach the Millennials, with Bonni Stachowiak

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my li...

10 Loka 201130min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
rss-rahamania
rss-lahtijat
ostan-asuntoja-podcast
hyva-paha-johtaminen
rss-seuraava-potilas
rss-sami-miettinen-neuvottelija
rss-startup-ministerio
rahapuhetta
lakicast
rss-porssipuhetta
rss-bisnesta-bebeja
rss-sisalto-kuntoon
rss-set-for-life-sijoita-ja-vaurastu
rss-rahataito-podcast
rss-paasipodi
rss-viisas-raha-podi