Bicara Supply Chain7 Loka 2020

106. Conflict resolution in supply chain management

Guest Name : Kwame Christian, Director at American Negotiation Institute Language : English, Publication date: Oct, 07. 2020

Kwame Christian is the Director of the American Negotiation Institute (ANI) where he conducts training that empower professionals to persuade, lead, and resolve conflict more effectively. In addition to his role at ANI, Kwame is a business lawyer at Carlile Patchen & Murphy LLP. Kwame represents businesses in a broad scope of legal needs including contract negotiation, business formation, and structuring, finance, transactions (including acquisitions and contract preparation and analysis), employment, and general business and legal counseling.

A host of the world's most popular negotiation podcast, Negotiate Anything, Kwame is dedicated to empowering others through the art and science of negotiation and persuasion.

Kwame's TEDx Dayton talk, Finding Confidence in Conflict, was also the most popular TEDx Talk on the topic of conflict in 2017, and has been viewed over 120,000 times. His book, Nobody Will Play With Me: Finding Confidence in Conflict, is an Amazon Best-Seller and has helped countless individuals overcome the fear, anxiety, and emotion often associated with difficult conversations through a branded framework called Compassionate Curiosity.

In this episode, you'll learn:

The supply chain is a ground for the conflict where each function has its own perspective.
Why is a formal process for conflict resolution required in the context of supply chain management?
What other things need to be considered when establishing a formal process for conflict resolution?
"Win-win" in the context of conflict resolution.

Connect Kwame on Linkedin: https://www.linkedin.com/in/kwamechristian/

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Jaksot(191)

193. Customer service experience

Guest Name: Ramit Maharjan, Head of Customer Service Experience IMEA at Henkel, Language: English, Publication date: March, 11. 2023 Ramit has over two decades of experience in various facets of Suppl...

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192. Career in supply chain & procurement

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18 Helmi 202318min

191. Taking procurement and supply chain collaboration to the next level

Guest Name: Stephane Morel, The Global Process Owner Strategic Procurement at NOVARTI, Language: English, Publication date: Feb, 04. 2022 Stephane Morel, Procurement & Business Leader. He is currently...

4 Helmi 202315min

190. Unlocking the potential of digital twin in supply chain

Guest Name: Justin Kyngdon, General Manager, Supply Chain Solutions at Expeditors, Language: English, Publication date: Dec, 01. 2022 Justin Kyngdon is the General Manager of Supply Chain Solutions fo...

30 Marras 202217min

189. The challenges of international trade

Guest Name: Kimberly Daniels, CEO of Mercantile Logistics & International Trade, Inc, Language: English, Publication date: Nov, 12. 2022 Kimberly Daniels has more than fifteen years of professional ex...

12 Marras 20229min

188. Homestatic value chain

Guest Name: Pedro Caceres, Leading expert in supply chain, Language: English, Publication date: Nov, 01. 2022 Pedro J. Caceres is an American business executive that has held executive positions in se...

1 Marras 202212min

187. Sustainability in last mile delivery

Guest Name: Albèrt Jourdan, GRC & CSR Adept, Language: English, Publication date: Oct, 19. 2022 Albèrt is a supply chain security and sustainability expert with over 30 years of experience in various ...

19 Loka 202214min

186. Leading in uncertainty

Guest Name: Charlie Saffro, Founder & President, CS Recruiting, Language: English, Publication date: Oct, 12. 2022 Charlie has over 14 years of direct recruiting experience within the Logistics, Trans...

12 Loka 202216min