Loyalty360 Loyalty Live | Cassie Preston, Baesman
Send a text Loyalty360's Mark Johnson interviews Cassie Preston, Baesman, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
31 Touko 202216min
Strategic Partnerships and Brand Advocates Key to Wing Shack’s Success during Pandemic
Send a text Doug Baker is the Director of Marketing for Wing Shack Wings, an independent restaurant in Northern Colorado with a very loyal following of brand ambassadors. Loyalty360 CEO Mark Johnson ...
27 Touko 202221min
MGM Wagers Big on Non-Gaming Loyalty Members
Send a text Anil Mansukhani is the VP of Loyalty Marketing for MGM Resorts International, a global hospitality and entertainment company known in part for its glamourous Las Vegas resorts, but also en...
25 Touko 202225min
Cohesive Customer Loyalty Program Encompasses “ALL of Accor”
Send a text Sabrina Lillew is the Vice President of Loyalty Programs and Partnerships at Accor, a worldwide hospitality company that owns, manages and franchises hotels, resorts and vacation propertie...
23 Touko 202219min
Customers Flip Over IHOP Loyalty Program
Send a text Nathan Casey is the Executive Director, CRM, Loyalty, Digital at IHOP, a chain of casual restaurants founded in Toluca Lake, Los Angeles, California, made famous for its imaginative pancak...
20 Touko 202219min
Ruby Tuesday Doesn’t Let Age Slow it Down
Send a text Kevin Fitzpatrick is the senior vice-president of digital and performance marketing at Ruby Tuesday, a chain of American casual restaurants founded in Knoxville, Tennessee known in part fo...
16 Touko 202218min
Loyalty360 Loyalty Live | Bill Swift, Brierley
Send a text Loyalty360's Mark Johnson interviews Bill Swift, Brierley, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
3 Touko 202226min
Global Roll-Out of MyMcDonald’s Loyalty Program is Team Effort
Send a text Bryce Boothby is the director of global technology at McDonald’s, the world’s largest restaurant chain serving over 69 million customers a day in over 100 countries. Loyalty360 CEO Mark Jo...
27 Huhti 202225min
