[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners

[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners

In this episode, Richard Tubb talks to Dermot McCann. He’s the Executive Vice President and General Manager for Kaseya EMEA, having previously worked as General Manager for APAC in Australia.

He tells Richard about his background as an MSP, why he rejoined Kaseya and how his new role will help the company to grow and develop in Europe. He talks candidly about Kaseya’s challenges and commitment to its partners.

He explains the Partner First Pledge, Kaseya 365 and why they’re focused on cybersecurity, AI and automation in the coming months to grow their business and help MSP clients.

Richard asks Dermot how his experiences as an MSP help him now he’s working on the vendor side and what, if anything, surprised him when he made that shift. Dermot also talks about his own personal resilience.

Mentioned in This Episode


Jaksot(200)

[46] From CentraStage to Datto: One Cloud-based RMM's Journey

[46] From CentraStage to Datto: One Cloud-based RMM's Journey

Richard speaks to Christian Nagele & Ian Van Reenen of Datto, a business continuity and management platform.Mentioned in This EpisodeDattoAutotaskAmazon Web Services (AWS)Blog Post – Centrastage at A...

2 Joulu 201832min

[45] Live at DattoCon 2018: What's New for You

[45] Live at DattoCon 2018: What's New for You

Richard speaks with Matt Richards, Chief Marketing Officer, Pete Jaworski, Product Manager, and Adam Stewart, Senior Vice President of Engineering at Datto, which provides business continuity and mana...

25 Marras 201840min

[44] The Evolving MSP

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Richard hosts a panel session with CompTIA members who own or work with IT businesses about the future of the MSP.CompTIAManaged Enterprise TechnologiesJanet O’Sullivan of StorageCraftTracy Pound of M...

18 Marras 201852min

[43] How being a Go-Giver can increase your influence and sales

[43] How being a Go-Giver can increase your influence and sales

In this episode, Richard talks to Bob Burg, author and keynote speaker, about his books, The Go-Giver philosophy and dealing with difficult situations.Book: The Go-Giver: A Little Story About a Powerf...

11 Marras 201852min

[42] Live from Continuum Navigate 2018

[42] Live from Continuum Navigate 2018

Richard speaks to Michael George CEO, Bob Kocis CRO and Fielder Hiss, VP of Product, all at Continuum, who support MSPs with a range of tools to help them grow their businesses.Mentioned in This Episo...

28 Loka 201857min

[41] How the MSP staff recruitment industry is changing for the better

[41] How the MSP staff recruitment industry is changing for the better

In this episode, Richard talks to Daniel Welling, of Welling MSP, based in Marlowe, London.Mentioned in This EpisodeIT Trade Association: CompTIAPeer Group: The Network GroupDocumentation Service: IT...

21 Loka 201842min

[40] How IT Companies can Significantly Improve Their Customer Service

[40] How IT Companies can Significantly Improve Their Customer Service

Richard speaks to Ted Stone, Chief Executive of Customer First UK, based in Doncaster and owner of the 'putting the customer first' standard.Mentioned in This EpisodeWebsite: Customer First UKTwitter...

14 Loka 20181h 1min

[39] Why MSPs need to embrace marketing

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Richard talks to Paul Green of MSP Marketing Edge, in Milton Keynes, which supports IT providers and MSPs with their marketing.Mentioned in This EpisodeContinuumIT GlueMSP Marketing EdgeEncryption sof...

7 Loka 201849min

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