[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners

[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners

In this episode, Richard Tubb talks to Dermot McCann. He’s the Executive Vice President and General Manager for Kaseya EMEA, having previously worked as General Manager for APAC in Australia.

He tells Richard about his background as an MSP, why he rejoined Kaseya and how his new role will help the company to grow and develop in Europe. He talks candidly about Kaseya’s challenges and commitment to its partners.

He explains the Partner First Pledge, Kaseya 365 and why they’re focused on cybersecurity, AI and automation in the coming months to grow their business and help MSP clients.

Richard asks Dermot how his experiences as an MSP help him now he’s working on the vendor side and what, if anything, surprised him when he made that shift. Dermot also talks about his own personal resilience.

Mentioned in This Episode


Jaksot(200)

[38] Why MSPs should be selective with the tools they provide

[38] Why MSPs should be selective with the tools they provide

Richard talks to Leigh Wood, Director of Node IT Solutions, based in Biggleswade.SolarWindsConnectWiseIT GlueContinuumHelpdeskAuvikSkyKickBitTitanCloudMigratorFortiGateWatchGuardSonicWallPRTGCiscoMicr...

26 Syys 20181h 3min

[37] How journaling, mindfulness and trying new things can improve your business and your life

[37] How journaling, mindfulness and trying new things can improve your business and your life

Richard talks to Geoff Nicholson, performance coach specialising in the field of high performance, resilience and stress management, based in Newcastle upon Tyne.Mentioned in This EpisodeBusiness and...

25 Syys 201847min

[36] How computing has changed over the last two decades

[36] How computing has changed over the last two decades

Richard talks to Jon Honeyball, Contributing Editor to PCPro Magazine and owner of Woodleyside IT in Cambridgeshire.Mentioned in This EpisodePCPro MagazineWoodleyside ITSolarWindsKaseyaMicrosoftGoogl...

24 Syys 20181h 19min

[35] How Small Business Owners can Increase Productivity and Get Stuff Done

[35] How Small Business Owners can Increase Productivity and Get Stuff Done

Richard speaks to Tiana Wilson-Buys, owner of Talking Business, a coaching and consultancy business in Newcastle upon Tyne, England.Mentioned in This EpisodeBook: The Referral HarvesterBook: Eat That...

23 Syys 201841min

[34] How to make MSP billing and project management easier

[34] How to make MSP billing and project management easier

Richard talks to Steve Duckworth, CEO of Harmony PSA, about how their automation software can help IT businesses and the four different ways that MSPs can use it to sell.Mentioned in This EpisodeDatal...

26 Elo 201840min

[33] How an MSP can thrive in the security niche

[33] How an MSP can thrive in the security niche

Richard speaks to Norb Doeberlein, CEO of Netzbahn, about successfully running an IT company in a niche and the challenges of managing client security requirements.Mentioned in This EpisodeAutoTaskCon...

19 Elo 201841min

[32] How to Run a Successful MSP in an Area with no Big Businesses

[32] How to Run a Successful MSP in an Area with no Big Businesses

Richard talks to Mostyn Thomas about how he deals with the challenges of providing IT solutions in a small area and the tools he uses to make his Managed Service Provider (MSP) Astrix a success.Mentio...

13 Elo 201833min

[31] Why the Fastest-Growing MSPs are Using the Master MSP Model

[31] Why the Fastest-Growing MSPs are Using the Master MSP Model

Richard talks with Paul Dippell of Service Leadership about his recent research into master MSP use and the surprising results he found.Mentioned in This EpisodeService LeadershipContinuumH.I.G. Capit...

7 Elo 201851min

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