The Human Risk Podcast16 Kesä 2021

Alex Chesterfield on Behavioural Regulation & Depolarization

On this episode, I'm tackling two seemingly unrelated topics: how regulators use Behavioural Science & Depolarization. What combines the two is my guest Alex Chesterfield. She's a Behavioural Scientist that has worked inside a regulator, looking at the effectiveness of regulation on consumer behaviour and is the co-founder of something called The Depolarization Project.

In the first half of our discussion, Alex talks to me about her time at the Financial Conduct Authority (FCA), one of the UK's financial services regulators. While she was there, she deployed Behavioural Science in the service of regulation, asking the simple question as to whether rules that were designed to deliver a particular outcome — most obviously, in protecting consumers — was actually having the desired impact. We discuss the challenges faced in doing this and what lessons Alex learned from her time there.

In the second part of the discussion, we explore The Depolarization Project, which explores the idea of disagreement and promotes thought about the things that divide us. Alex explains how the project came about and talks about the book and podcast that has come from their work.

To find out more about Behavioural Science at the FCA, visit https://www.fca.org.uk/insight/future-behavioural-science-ambition-dose-humility

To learn more about The Depolarization Project and the associated podcast Changed My Mind, visit: https://www.depolarizationproject.com/

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(368)

Peter Ramsey on Customer Experience (Part Two)

What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times w...

26 Helmi 20231h 14min

John Sills on Customer Experience (Part One)

26 Helmi 20231h 18min

Dr Carol Kauffman on Leadership Under Pressure

How can leaders make good decisions when under pressure? My guest is leadership coach Dr Carol Kauffman. She is on the faculty at Harvard, where she is the Founder of the Institute of Coaching and is ...

19 Helmi 202359min

Chat GPT-3 on AI & Human Risk

Are you curious about how AI and automation are changing the world of human risk? Do you wonder what the future of work might look like in a world where machines and humans are increasingly interconne...

17 Helmi 202327min

Dr Mike Martin on War & Politics

What can war and politics teach us about human risk? On this episode, I'm joined by a guest with insights into both fields. About MikeDr Mike Martin is a former British Army officer who's a senior vis...

12 Helmi 202352min

Dr Gordon Caldwell on Medical Bureaucracy

On this special episode of the show, I’m interviewing a doctor whose photograph went viral. In 2019, Doctor Gordon Caldwell, a retired Consultant Physician and Clinical Lead with the UK’s National Hea...

6 Helmi 20231h 3min

Marc Ross on Communication Strategy

My guest Marc Ross is aa senior geopolitical strategist and communications executive that helps companies and politicians get their message across. As you’ll hear on the show, Marc specializes in nav...

4 Helmi 20231h 5min

Ray Blake on Dark Money

What can financial crime teach us about human risk? On this episode, I'm joined by Ray Blake, co-host of "The Dark Money Files," a podcast that examines how the banking system is used by organized cri...

28 Tammi 20231h 3min