193: The Power of Empathy in Workplace Leadership, With Gary Muller of The Mill House Inn

193: The Power of Empathy in Workplace Leadership, With Gary Muller of The Mill House Inn

Gary Muller’s company is thriving. His Mill House Inn in East Hampton, New York has been in business for 20 years and recognized by Travel + Leisure and the Travel Channel, highly rated by Zagat, and featured in other prominent publications. His properties have welcomed celebrities and prominent people from all over the world. If you ask Muller the secret to his success, he'll likely tell you that his family is largely responsible. "Family" is how Muller describes his employees at the inn, and he believes all leaders should treat team members as such, displaying empathy, instilling trust, and creating an environment where going “above and beyond” is a daily occurrence. Muller is in the people-helping business. Whether that means serving his cherished guests or connecting with his work family, his care for other people runs throughout his unique leadership style. Learn how Muller has grown such a loyal and dedicated team, and how he fosters a work culture that has led to massive business success. Key Takeaways The most important trait to look for in a potential hire (it has nothing to do with skills) When it’s time to let people go, even if it pains you to do so The difference between leadership and management, and how one is critical to growing a business How to ensure your team is doing their best work, without micromanaging

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480: Co-Founders Formed on Friendship with Chris Savage and Brendan Schwartz of Wistia

480: Co-Founders Formed on Friendship with Chris Savage and Brendan Schwartz of Wistia

If you’re young and looking to start a business with a friend, here’s the pathway to do it successfully. Chris Savage and Brendan Schwartz were friends at Brown University when they began dreaming abo...

6 Loka 20231h 3min

479: These Founders Failed. Learn How They Bounced Back.

479: These Founders Failed. Learn How They Bounced Back.

Today, instead of listening to one guest, you’re going to hear from multiple renowned founders about a specific challenge that we all face on our entrepreneurship journey. The guests will share their ...

29 Syys 202349min

478: Why Hope Is a Strategy with Brad Pedersen of Pela and Lomi

478: Why Hope Is a Strategy with Brad Pedersen of Pela and Lomi

Brad Pedersen says the best gifts come wrapped in ugly paper. And he’s seen some ugly paper. From going bankrupt three times to getting fired from his company after a merger, Pedersen has persevered t...

22 Syys 202359min

477: Why Consistency Beats Recessions with Evan Goldberg of Oracle NetSuite

477: Why Consistency Beats Recessions with Evan Goldberg of Oracle NetSuite

Evan Goldberg is the founder of the very first cloud software company, NetSuite. After his first failed attempt at a tech startup, he invested $2,000 into building a cloud accounting software that eve...

15 Syys 202352min

476: Design Slow to Go Fast with Phillip Fierlinger of Upstock

476: Design Slow to Go Fast with Phillip Fierlinger of Upstock

For over 25 years, Philip Fierlinger has created digital products and experiences that have set new design, business, and technology standards. He was embedded in the Silicon Valley community since it...

8 Syys 202355min

475: TikTok Content Recipe for Founders with Talia Datt

475: TikTok Content Recipe for Founders with Talia Datt

Are you camera shy? Talia Datt says if you’re a founder, you need to be in front of the camera because it’s the most effective way to build an audience is on social channels like TikTok. In her new fo...

1 Syys 202357min

474: Why Market Uncertainty Is Good for Founders with Sebastian Siemiatkowski of Klarna

474: Why Market Uncertainty Is Good for Founders with Sebastian Siemiatkowski of Klarna

Sebastian Siemiatkowski says financial uncertainty is the best thing that can happen to you. Siemiatkowski is the CEO and co-founder of Klarna, the world’s biggest “buy now pay later” company, bringin...

25 Elo 202358min

473: From Internet Sensation to Category Contender with the Co-founders of HiSmile

473: From Internet Sensation to Category Contender with the Co-founders of HiSmile

In just nine years, Nik Mirkovic and Alex Tomic built their smile care brand into a category disruptor on track to earn over a billion in annual revenue by next year. Mirkovic and Tomic don’t want sho...

18 Elo 20231h 5min

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