Better Brand Health - Jenni Romaniuk, Ehrenberg-Bass
Uncensored CMO5 Huhti 2023

Better Brand Health - Jenni Romaniuk, Ehrenberg-Bass

Professor Jenni Romaniuk is the International Director of the world-famous Ehrenberg-Bass Institute and author of Building Distinctive Brand Assets and How Brands Grow Part 2 - revised.

Jenni is a leading expert in brand equity, mental availability, brand health metrics, advertising effectiveness, distinctive assets, word of mouth and the role of loyalty and growth. Through her work at the Ehrenberg-Bass Institute she has advised many of the world’s biggest brands.

Jenni is an engaging and entertaining keynote speaker that has presented her research at leading industry conferences globally.

Her latest book Better Brand Health: Measures and Metrics in a How Brands Grow World, is for anyone who wants to get better at brand measurement and improve their brand health tracking.


What we covered in this episode:

  • The soft porn scam version of Jenni’s new book
  • The one question Jenni hasn’t been asked
  • Publicity over persuasion
  • How even academics don’t always have the right beliefs
  • Can you have too many distinctive assets?
  • How marketers over estimate the number of assets they have
  • Why Ehrenberg Bass use an owl as their distinctive asset
  • How do you measure a distinctive asset
  • Does the time frame of measurement make a difference
  • The difference between new and super light buyers for Lucozade
  • Brand tracking on a small budget
  • Why differentiation is the most surprising discovery by EBI
  • What inspired the book
  • Starting with the laws that shape how brands grow
  • The important of asking the right questions
  • Calibrating your tracker for your brand size
  • Which definition of brand awareness to use
  • The importance of non-buyers to your trackers
  • Designing for the category not your own objectives
  • Why brand awareness is a lot less stable than you think
  • The probabilistic nature of memory and why recall changes
  • The power of Donald Trumps hair
  • Types of brand attributes and the role they play
  • How many category entry points does a brand need
  • Mental market share and how to measure it
  • Distribution points of the mind
  • The importance of share of mind
  • Jenni writes a song to brand love
  • How to measure your marketing
  • Some advice for Word of Mouth
  • The role of physical availability on brand health
  • The importance of physical availability to convert customers
  • Shopping distinctive assets

Jaksot(228)

Scott Galloway on the end of the brand era, monetising rage and how to create wealth

Scott Galloway on the end of the brand era, monetising rage and how to create wealth

Scott Galloway is Professor of Marketing at NYU Stern School of Business and host of the Prof G and Pivot podcasts. In this episode Prof G lives up to the billing as the most uncensored guest on the podcast ever. We cover lots of ground, including his secret to success with Prof G media, what the #1 skill for all marketers should be, why brand is dead and how to build wealth. We recorded this episode as Scott releases his new book The Algebra of Wealth: A Simple Formula For Success, buy on Amazon UK, or US.LinksJon's LinkedInJon's TwitterWatch the Uncensored CMO on YouTubeTimestamps00:00:00 - Intro00:00:57 - 25 year overnight success00:01:28 - Scott’s biggest failures00:07:38 - How Scott scaled himself00:13:24 - Daniel Kahneman’s impact on Scott00:20:26 - How social media has a negative impact on the world00:28:45 - Scott Galloway on being late00:31:14 - The most important skill for a marketer00:33:32 - The Era of Brand is Dead00:40:19 - Scott’s new book opening Aurelius quote00:42:53 - The power of compound interest00:43:53 - Scott’s advice to young people00:48:33 - Growing your network grows wealth00:56:33 - What does the agency of the future look like?01:03:33 - How to get social media right01:04:50 - Why big firms should stop certification based hiring

1 Touko 20241h 11min

From bust to Boom! How Red Bull, ITV and Lloyds supercharge their people for serious growth - Scott Morrison

From bust to Boom! How Red Bull, ITV and Lloyds supercharge their people for serious growth - Scott Morrison

Today we're talking about more Boom! and less bust with Scott Morrison, the inspirational, energizing coach that teaches marketing teams how to be more successful, how to turn around business, how to win pitches and more.Timestamps00:00 - Intro00:47 - Where did the name Boom come from01:31 - Scott’s background at Saatchi&Saatchi04:57 - What is Nike’s secret sauce09:48 - Scott’s career failures13:27 - Working on the Diesel brand17:37 - How to go from bust to Boom!40:11 - How to pitch to CMOs

24 Huhti 202449min

A CMO Masterclass - how John Lewis redefined emotional advertising - Craig Inglis

A CMO Masterclass - how John Lewis redefined emotional advertising - Craig Inglis

Today we're talking about what makes a great CMO. One of the CMOs that I've admired throughout his career is Craig Inglis, who famously was a CMO for John Lewis for many years, making those ads that you saw at Christmas and really defining the genre of Christmas advertising.Timestamps00:00:00 - Intro00:00:50 - Craig’s marketing background00:02:25 - Craig’s biggest marketing failures00:09:34 - How to have a long tenure as a CMO00:13:24 - How to be a great CMO00:23:53 - Guessing the most emotional John Lewis ads00:28:50 - How to move from rational to emotional strategy in retail00:31:17 - How to sell in creative ideas to rational CEOs and CFOs00:36:00 - The business impact of Monty the Penguin for John Lewis00:38:50 - How John Lewis ads does long and short00:41:00 - Focusing on customer experience00:51:48 - From large consumer brands to B2B00:55:11 - Being the chair of the Marketing Society01:00:34 - Working for The Entertainer

17 Huhti 20241h 2min

Should’ve gone to Specsavers, how a simple brand idea created a winning vision for the company - Peter Wright & Nicola Wardell

Should’ve gone to Specsavers, how a simple brand idea created a winning vision for the company - Peter Wright & Nicola Wardell

One of my favourite campaigns of all time is "Should've Gone to Specsavers" an idea that has completely transformed the Specsavers business. I speak to their CMO, Peter Wright and the MD of their in house creative team, Nicola Wardell, about how they've taken the idea and produced some of the best advertising on the System1 database.Watch the episode on YouTube.Timestamps:00:00 - Intro00:59 - How Peter and Nicola ended up on Guernsey03:02 - The Specsavers story04:37 - The secret to Specsavers’ success09:04 - Family owned vs corporate business10:38 - How the “should’ve gone to Specsavers” line was created14:17 - The world’s longest running straplines16:17 - The serious case for humour - Tower Block ad20:18 - Specsavers Vet Ad21:14 - A cross channel idea24:29 - Why Specsavers do all creative in house25:52 - How to attract talent to Guernsey29:23 - Being the client and the agency33:56 - Advice for creating an in-house team34:37 - Wear in vs wear out at Specsavers43:08 - Creating the culture at Specsavers50:14 - Launching the audiology business53:38 - How technology will shape the future of the business56:07 - Peter and Nicola’s proudest work

10 Huhti 202457min

How Guinness became Britain's favourite pint - Stephen O'Kelly, Global Brand Director

How Guinness became Britain's favourite pint - Stephen O'Kelly, Global Brand Director

How does someone create advertising for a brand that is over 150 years old? That is exactly what Stephen O'Kelly has been tasked with as Global Brand Director at Guinness, one of the most iconic brands in the world. Recorded from the Connoisseur bar at the Guinness Storehouse in Dublin, this episode of Uncensored CMO is special. Not just because of how much history is involved in the brand, but the fact that Stephen is a fourth generation employee, carrying on the legacy of his family.

3 Huhti 202448min

Copy that works, a copywriting masterclass with Vikki Ross

Copy that works, a copywriting masterclass with Vikki Ross

Vikki Ross is a copywriting expert. Having worked for some major brand in the past two decades, she knows a thing or two about branding and tone of voice. This episode is a copywriting masterclass. We start by delving into the principles of great copy, before looking at it in action with our very own Copy Safari (where we go out into the world to find real ads), and then round off by asking the big question; is AI going to replace copywriters?LinksEats, Shoots and Leaves bookElements of F*cking Style bookBland BookVikki's TwitterVikki's LinkedInTimestamps00:00:00 - Intro00:00:59 - How Vicki got into copywriting00:03:53 - Advice for people wanting to get into copywriting00:07:34 - Why are car ads so bad?00:09:39 - Is copywriting intimidating?00:11:26 - Why copywriters need a good brief00:14:50 - When copy goes wrong00:18:17 - The principles of great copy00:23:03 - This sentence has five words00:25:49 - Power of a six word story00:26:47 - #CopySafari00:30:13 - Prime - It’s Right Here00:31:58 - Nurofen and Nuromol00:35:28 - Why marketers should work with lawyers00:38:39 - Uber Eats - Just a tap away00:41:19 - Subway - Saver Subs00:43:00 - Lebara Mobile - Blady Blah00:44:27 - Sacla - Spaghetti You Won’t Forgetti00:45:56 - Monday.com - Meet your power suite00:47:32 - TFL - See it, say it, sorted00:49:42 - Greatest copywriting examples of of recent times00:52:00 - Vikki’s favourite campaigns she’s worked on00:55:05 - Will AI take copywriter’s jobs?01:03:28 - Advice for clients on copy

27 Maalis 20241h 6min

Ritson on Advertising Effectiveness with special guest Guilherme Ferreira VP Global Marketing Cadbury

Ritson on Advertising Effectiveness with special guest Guilherme Ferreira VP Global Marketing Cadbury

We're doing things a little bit differently this week. I've just recorded a webinar with Mark Ritson on advertising effectiveness with a very special guest, the VP for global marketing, Gui Ferreira from Mondelez. They are responsible for some of the epic Cadbury work that has scored right at the top of the System1 charts. We discussed what makes their advertising so good, what are the principles of advertising effectiveness and what can we learn?Watch the ads referenced in this podcast:Cadbury GarageOreo TwistTimestamps:00:00 Intro03:23 Why creativity matters04:31 Investing in creativity08:00 Being forced into short term tactics10:46 How to write a better brief14:45 Distinctive assets (Oreo Ad)20:10 Cadbury Garage Ad22:07 Orlando Chart23:21 Cadbury Generosity27:24 How Cadbury approaches creative development29:22 Data vs creative judgement32:53 How to measure creative40:15 Q&A

20 Maalis 202448min

How Liquid Death founder, Mike Cessario, created a billion dollar water brand

How Liquid Death founder, Mike Cessario, created a billion dollar water brand

Today I'm joined by Mike Cessario, the founder and CEO of Liquid Death, a water brand worth $1.4b. With the use of creative brand marketing and punk aesthetic, Mike was able to break into the biggest beverage category in the US and disrupt market dominated by huge brands such as Coke and Pepsi. This is a truly inspirational story on how you can defy the odds, break convention, disrupt a category and do it all on a shoestring budget. If you're a challenger brand, this is a must listen.Timestamps00:00:00 - Intro00:01:10 - Mike’s background00:06:24 - Mike’s brandy startup00:10:33 - Navigating regulation00:12:46 - The benefits of being an outsider distrupting an industry00:14:57 - Coming up with the idea for Liquid Death00:19:30 - How to create an innovative brand00:23:48 - Selling the Liquid Death concept00:27:08 - Raising money for Liquid Death00:29:50 - Launching on Amazon00:30:52 - Generating demand in the early days00:31:46 - Figuring out distribution networks for the drinks industry00:35:45 - Why limited budgets helped Liquid Death grow00:44:11 - Why D2C was pivotal for Liquid Death00:46:12 - Liquid Death’s unique Super Bowl campaign00:49:54 - The power of the Liquid Death merch00:53:00 - Innovation for the future of Liquid Death00:54:15 - Scaling and exit00:56:02 - Having famous investors00:57:29 - Maintaining the challenger spirit01:01:58 - Mike’s advice to aspiring founders

13 Maalis 20241h 4min

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