How Google put humanity into technology - Nishma Robb, Google UK
Uncensored CMO24 Touko 2023

How Google put humanity into technology - Nishma Robb, Google UK

Nishma is responsible for leading brand and reputation marketing for Google in the UK. She has led many of Google’s acclaimed projects and campaigns including Digital Garage, This is My YouTube, the Google Executive Summit, Brandcast, ThinkwithGoogle and Be Internet Legends.

Nishma is a Board Director at the School of Marketing and is proud to be a Fellow of the Marketing Society. Her accolades include Ad Age’s Woman to Watch, Europe (2018), Campaign A List (2017, 2018 and 2019), Drum Digerati and was recognised in the Hospital Group’s h100 list as one of the most influential and innovative people in the UK’s creative industry.

When she’s not looking after her twins or at work, you’ll find her in sparkly shoes dancing in the sun or under the stars!

Talking points

00:00 Intro
00:32 The inspiration behind MadWomen
04:18 How Teletext was the Google before Google
07:54 The responsibility of managing the Google brand
12:20 How Google makes you look clever
13:30 What search reveals about humanity
16:08 "It’s Ok to Ask" campaign with Uncommon
17:59 Why Marcus Rashford helping out with the campaign
20:37 It’s not what we ask it’s what we do with the answers
20:47 The role of humanity in Google's work
24:05 Why we shouldn't just sell cheese
26:01 How the Google Pixel phone makes technology accessible to new audiences
30:17 CODA, How Google helped people understand the life of someone with two deaf parents
34:02 How diverse advertising unites the audience
36:40 Telling one person's story well
39:40 Diversity and representation in media
42:28 How technology democratises the ability for creators to get funded
46:54 Creating the worlds first augmented reality brand
48:00 Top tips for YouTube creators
50:20 How creators and collaborators can grow your brand
51:05 The role of AI to democratise tech
53:13 Advice for advertisers using YouTube
58:01 The surprising effectiveness of brand building style advertising in digital
01:00:35 Nishma’s biggest ever failure
01:02:36 Outro


Jaksot(218)

Why we buy what we buy - Richard Shotton

Why we buy what we buy - Richard Shotton

Richard is author of the No.1 Marketing Book The Choice Factory which was the winner of BBH’s World Cup of Advertising books in 2018 beating some industry heavy-weights. Richard has 20 years of experience in Advertising planning, market research and behavioural science and last year made the big leap to set up a consultancy following the success of his book.In this episodeHow he ended up writing the best-selling marketing book of 2019Why behavioural science should matter to every marketerWhy rhyming phrases are not just more memorably but also more believable tooHow the decline in CMO & agency tenure is impacting on long term effectivenessHow our own experience impacts on our perceptions (the false consensus effect)The impact of social proof on sales and how to use itWhy you’ll spend less on a night out when paying cashHow making something easy is a huge competitive advantageWhy branded glasses make beer taste better and worth moreWhy a 4.5* review beats a 5* review (the pratfall effect)How many of the best ideas happened by accident but were Follow me:Twitter | @uncensoredCMOLinkedInGet in touch:Website | www.uncensoredcmo.comEmail | jon@uncensoredcmo.comFollow Richard:Twitter | @rshottonThe Choice Factory

16 Joulu 201950min

Uncensored CMO launches on 16th December

Uncensored CMO launches on 16th December

When I say CMO what do you think of? I know, for me, I think boardroom politics. I think carefully managed messages. I think slick presentations. But what I don't get is, I don't get an honest answer. I don't get to know what they really think. I don't get to know how have they got where they are today, and what has shaped and influenced their career. And that got me thinking, wouldn't it be great if we had a podcast that asked some of the tough questions that get to the heart of what's going on. One that takes you behind the scenes to see how it really works. That's where the idea of Uncensored CMO came from.I want to connect you to the best marketers on the planet. The people that have founded and run ad agencies, the people that do the most amazing research and the people that influence people through PR. I want to get to those people and find out how it actually works. Tell me the things that have gone well. Tell me the things that have failed. Let me give you a little flavour to season one. I'm gonna be meeting people like Adam Morgan who founded the whole idea of challenger brands. I asked him, "How do you make a great challenger brand?"The whole world of influencers, to me, was quite mysterious, but I went and met Arron Shepherd, he co-founded The Goat Agency, and I asked him about what a successful influencer campaign looks like.Or, someone like Ian Millner, global CEO and founder of Iris. What's it like running a big ad agency? How do you get great work and how do you measure great advertising? What does a modern brand today have to do to stand out and be successful?These are just some of the conversations I've been having, and there are loads more to come.So I really hope you'll listen and subscribe to The Uncensored CMO. I'm gonna be launching this podcast on 16th December so set a notification, remind yourself to subscribe.You can also follow me on Twitter, @UncensoredCMO. I look forward to having a great conversation with you.

5 Marras 20192min

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