139 - Integrating OTC Hearing Aids into the Clinic - A Discussion with Dr. Annie Duchen of WS Audiology

139 - Integrating OTC Hearing Aids into the Clinic - A Discussion with Dr. Annie Duchen of WS Audiology

This week, Amyn Amlani discusses over-the-counter (OTC) hearing aids and their integration into hearing healthcare practices. Our guest is Annie Duchen, AuD, the Senior Manager of Customer Success for the OTC team at WS Audiology. They discuss the current OTC product offering now available through the Sony x WS Audiology partnership and the importance of personalized recommendations based on user priorities and preferences. Whether someone prioritizes discreet designs or seamless streaming capabilities, understanding the features of OTC devices plays a crucial role in guiding patients towards the most suitable options. The comprehensive support services provided as part of the OTC offering by WS Audiology and Sony aim to ensure a successful user experience for individuals with mild to moderate hearing loss. The support system consists of two tiers, with trained agents offering live assistance for technical queries and general troubleshooting, while audiologists provide additional counseling and guidance. If the OTC product is not suitable for a particular individual, the support team recommends seeking help from a hearing care professional. They have also incorporated additional safety features, including intelligent algorithms and a self-fitting process that alerts users if a particular product may not be suitable for them. By providing OTC hearing aids and comprehensive support services, they aim to optimize audibility for users while also encouraging earlier adoption of hearing devices. Be sure to subscribe to our YouTube channel for the latest episodes each week, and follow This Week in Hearing on LinkedIn and Twitter:

  • https://www.linkedin.com/company/this-week-in-hearing/
  • https://twitter.com/WeekinHearing

Jaksot(352)

007 - Hearing Healthcare: How Do We Meet Consumers Where They Are? Interview with Rick Rutter, VP Marketing at Hear.com

007 - Hearing Healthcare: How Do We Meet Consumers Where They Are? Interview with Rick Rutter, VP Marketing at Hear.com

Rick Rutter, VP of Marketing at hear.com, is this week’s guest on This Week in Hearing. Rick is not only an industry executive, but also suffers from hearing loss. Rick provides a first-hand insight o...

31 Elo 202120min

006 - Hearing Healthcare: How Do We Meet Consumers Where They Are? Interview with Kate Carr, President of HIA

006 - Hearing Healthcare: How Do We Meet Consumers Where They Are? Interview with Kate Carr, President of HIA

“How do we meet consumer where they are?” is the theme of this week’s video podcast on This Week in Hearing. Host, Amyn Amlani, is joined by special guest, Kate Carr, President of the Hearing Industri...

24 Elo 202138min

Tech Spotlight: Redux. Interview with Matt Hay and Al Turri

Tech Spotlight: Redux. Interview with Matt Hay and Al Turri

Despite many improvements and innovations in improving the moisture-resistance of hearing devices, such as nanocoating and improved case sealing, moisture issues still remain a significant cause of he...

19 Elo 202120min

005 - Leveraging AI for Next-Generation Hearing Enhancement: Knowles and Chatable Partnership

005 - Leveraging AI for Next-Generation Hearing Enhancement: Knowles and Chatable Partnership

In recent surveys, up to 60% of hearables users said they would find conversational enhancement desirable. Such large percentages mean people who do not measure as having hearing loss also wish to hea...

16 Elo 202127min

004 - Understanding Your Value & Leveraging Collaborative Negotiation in the Audiology Workplace - Kaila Howard, AuD, Riley DeBacker, AuD & PhD, Ashley Hughes, AuD

004 - Understanding Your Value & Leveraging Collaborative Negotiation in the Audiology Workplace - Kaila Howard, AuD, Riley DeBacker, AuD & PhD, Ashley Hughes, AuD

Guests: Kaila Howard, AuD & Riley DeBacker, AuD PhD Host: Ashley Hughes, AuD In this week's segment of This Week in Hearing, host Ashley Hughes, AuD, chats with Kaila Howard, AuD, and Riley DeBacker,...

10 Elo 202128min

003 - Hearing Aid Delivery: Leasing and Subscription Models - Jim Kothe, Dan Quall and Bob Traynor

003 - Hearing Aid Delivery: Leasing and Subscription Models - Jim Kothe, Dan Quall and Bob Traynor

Guests: Jim Kothe, Head of Sales for Whisper Hearing; Dan Quall, Director of Strategic Initiatives for Fuel Medical Moderator: Dr. Bob Traynor, Consultant and Professor of Audiology Dr. Bob Traynor in...

3 Elo 202143min

002 - Medicare Audiologist Access and Services Act (MAASA): How Would it Impact Professionals and Patients? - Alicia Spoor, AuD & Amyn Amlani, PhD

002 - Medicare Audiologist Access and Services Act (MAASA): How Would it Impact Professionals and Patients? - Alicia Spoor, AuD & Amyn Amlani, PhD

Guest: Alicia Spoor - Audiologist & Owner of Designer Audiology Moderator: Amyn Amlani - Audiology Professor and Consultant at Otolithic Consulting The Medicare Audiologist Access and Services Act (MA...

28 Heinä 202122min

001 - The Impact of Consumer Audio on Hearing Hearing Healthcare - Brent Edwards, Andy Bellavia & Dave Kemp

001 - The Impact of Consumer Audio on Hearing Hearing Healthcare - Brent Edwards, Andy Bellavia & Dave Kemp

Guests: Brent Edwards, Director of the National Acoustics Lab; Andy Bellavia, Director of Business Development at Knowles Corp Moderator: Dave Kemp, Director of Business Development at Oaktree Product...

28 Heinä 202129min

Suosittua kategoriassa Terveys ja hyvinvointi

unicast
voi-hyvin-meditaatiot-2
tiedenaiset-podcast
psykopodiaa-podcast
vakeva-elama-viisaampi-mieli-vahvempi-keho
puhu-muru
rss-pitaisko-erota
katilon-kahvitunti
meditaatiot-suomeksi
rss-pt-paahtio
rss-uplevel-by-sonja-hannus
rss-narsisti
rss-rakas-mielenterveyteni
audio-sport-juoksu
junnut-pelissa
rss-ehjaksi
rss-mighty-finland-podcast
rss-kuumilla-aalloilla
selviytyjat-tarinoita-elamasta
rss-duodecim-lehti