Unlocking the power of beautiful questions / Warren Berger / Episode #131

Unlocking the power of beautiful questions / Warren Berger / Episode #131

If you're asking really good questions, you're going to get better results. This is a quote from the conversation with Warren Berger. Warren is the author of The Book of Beautiful Questions. Definitely one of my favorite books from 2021 that I'm sharing left and right. So I was really excited that Warren agreed to come on the Show and share his thoughts with us. Of course we address a lot of questions during this episode. Here are a few of my personal highlights: * How do we bring more and better questions into our own practice? * How can we build an appetite for questioning with our (business) leaders? * And how can we help people transition from only asking how questions to also ask the why questions? I think the challenge many service designers face is that companies see a conflict between asking better questions and getting things done. Well, if you find yourself in this kind of environment then this episode has tons of practical advice on how you can make progress. During the episode we announce a small contest where you get the chance to win a signed copy of Warren's book! So make sure you stick around till the end. Enjoy the conversation and keep asking better questions :) --- [ CONTEST ] --- You can win a signed copy of Warren's books! To participate in the contest leave a comment on this video where you share the name of the book to which The Book of Beautiful Questions is a follow up. The contest closes on September 16 2021 11:59pm (GMT) so make sure you submit your entry on time. If you're the lucky winner please make sure to respond to our message within 24 hours. When you fail to do so we'll pick a different winner. --- [ GUIDE ] -— 00:00 Welcome to episode 131 04:45 Who is Warren 08:15 60 second rapid fire 11:00 How it all started 17:30 What makes a question beautiful 25:00 Why should we care 27:45 What's currently missing 33:00 Brining questioning into design 39:00 Getting organisations to ask more questions 45:30 Questions have to be everywhere 51:30 What makes it so hard 56:00 From how to why questions 1:00:30 Make questioning part of your brand 1:02:45 Words of advice 1:04:00 Book giveaway contest 1:05:15 Final thoughts --- [ LINKS ] --- * https://amorebeautifulquestion.com/ * https://www.linkedin.com/in/warrenberger/ * Good Thinking (book) - https://amzn.to/3t98g3R * Humble Inquiry (book) - https://amzn.to/3gRqKkm * The Splendid and the Vile (book) - https://amzn.to/2WNsYKR --- [ SELLING SERVICE DESIGN ] --- Learn how to get buy-in from clients, managers & CEOs, into your work as a service designer without wearing a suit. >>> https://servicedesignshow.com/selling

Jaksot(317)

How Vertical Storytelling Helps Translate Empathy into Business Value / Journey Management Playbook / Ep. #08

How Vertical Storytelling Helps Translate Empathy into Business Value / Journey Management Playbook / Ep. #08

Okay, we are pretty good storytellers... but are we telling the right story?As service design professionals, we nail it when it comes to what I call "Horizontal Storytelling". We can walk anyone throu...

27 Marras 20251h 8min

The Missing Link Between Service Design and Business Goals / Mark Howell / Ep. #241

The Missing Link Between Service Design and Business Goals / Mark Howell / Ep. #241

Service design, so what...That's a question still many people around us (rightfully) ask.And let's be honest, they'll probably keep asking it for the foreseeable future.It will take a very long time b...

20 Marras 20251h 9min

How to Win In-House: Don't Take Your True Superpowers For Granted / Inside Service Design / Ep. #06

How to Win In-House: Don't Take Your True Superpowers For Granted / Inside Service Design / Ep. #06

Have you ever thought about...What a therapist, a grandma, and an organ donor teach you about service design?I know, this might sound like the start of a strange joke, but it gets to the heart of a bi...

13 Marras 20251h 2min

This Is Your Competitive Advantage As A Design Leader / Jose Coronado / Ep. #240

This Is Your Competitive Advantage As A Design Leader / Jose Coronado / Ep. #240

We've got a serious problem...The "higher" you climb on the career ladder, the further removed you get from the actual discipline of design.Unfortunately, it's a story I hear surprisingly often. A des...

6 Marras 20251h 6min

How to Integrate Journey Management with Your Existing Workflows / Journey Management Playbook #7

How to Integrate Journey Management with Your Existing Workflows / Journey Management Playbook #7

Here's the big problem with journey maps...It's often like you've composed a masterpiece, but no one is there to actually play it.This is what I feel when I see a carefully crafted map (our version of...

30 Loka 20251h 3min

Why We Should Reframe Culture as a Design Challenge / Dan Szuc / Episode #239

Why We Should Reframe Culture as a Design Challenge / Dan Szuc / Episode #239

What is the thing biggest stopping you from doing meaningful work...When I listen to the service design professionals around me, it's often not the tools or methods they have access to.Rather, and you...

23 Loka 20251h 6min

How to Escape the 'Stuck Middle' of Design Maturity / Giles Colborne / Ep. #238

How to Escape the 'Stuck Middle' of Design Maturity / Giles Colborne / Ep. #238

I recently started playing Padel...And like with all my new hobbies, I enjoy getting good gear.So after some research, I treated myself to a racket from the higher end of the market.Now, when I'm on t...

9 Loka 20251h 10min

Learn the 2 key building blocks that turn your journey insights into action / JM Playbook / Ep #6

Learn the 2 key building blocks that turn your journey insights into action / JM Playbook / Ep #6

Do you ever wonder about the "so what?" of your journey maps...To this day, I often see that journey mapping is treated as a "documentation" exercise. Basically as a way to visualize our customers exp...

2 Loka 20251h 11min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
ostan-asuntoja-podcast
hyva-paha-johtaminen
rss-rahamania
herrasmieshakkerit
rss-lahtijat
rahapuhetta
rss-tarkeista-asioista-2
rss-sami-miettinen-neuvottelija
rss-muutoksenanatomiaa-podcast
rss-rentotapaus
rss-doulapodi
rss-bisnesta-bebeja
rss-sisalto-kuntoon
kultaiset-hoitajat
rss-uppoava-vn-laiva
rss-bisneksen-pehmea-puoli