[79] How To Succeed with MSP Customer Service

In this episode, Richard Tubb speaks to Benjamin Netter, founder of Riot. Riot is a Paris-based, all in-one-platform that drives better protection for MSP. A SaaS platform, they’re on a mission to tur...

9 Heinä 202354min

In this episode, Richard Tubb talks to Ian Thornton-Trump, a cybersecurity expert and the chief security officer of Cyjax, a threat intelligence and cyber security company. During their short chat, Ri...

25 Kesä 202320min

In this interview, Richard speaks to Mostyn Thomas, the Senior Director of Security at Pax8. He’s responsible for overseeing the company's channel security operations, empowering Pax8 partners to redu...

11 Kesä 20231h 10min

In this episode, Richard speaks to Peter Kujawa, Vice President of Service Leadership and TSP evangelist. Service Leadership helps IT solution providers to build shareholder value and reach top quarti...

4 Kesä 20231h 10min

In this inaugural episode of the Team Tubb Travelogue audio series, Pascal Fintoni catches up with Richard Tubb and Stephen McCormick at the end of busy and exciting day at the Channel Sec 2023 Confer...

28 Touko 202322min

Over the past few weeks, Stephen McCormick and I have been speaking to MSP business owners, creative marketers and directors to share their experiences of entering and winning the SuperOps MSP awards,...

21 Touko 202321min

In this episode, Richard talks to Simon Heath, a director at The Final Step. They’re a long-established MSP based in London, supporting time-poor business owners with a white glove IT service. Simon t...

7 Touko 202344min

In this episode, Stephen talks to Jack Gray, the founder and Managing Director of FOMO Technology. It’s a Northern Ireland-based IT support and services company, and Jack has over two decades of exper...

23 Huhti 202327min