[79] How To Succeed with MSP Customer Service

This bonusode features a snippet of Richard Tubb’s interview with Maggie Philbin, former TV presenter on tech show Tomorrow’s World and the founder of TeenTech.In this snippet, Maggie talks about youn...

22 Syys 202216min

This bonusode features a snippet of Richard Tubb’s interview with Chris Brogan. Chris is a best-selling author, keynote speaker and consultant.In this snippet, Chris talks about how business owners ca...

21 Syys 202217min

This bonusode features a snippet of Richard Tubb's interview with David Allen, creator of the Getting Things Done Methodology.In this snippet, David explains how GTD helps with mindfulness, and how he...

20 Syys 202216min

In this episode, Richard speaks to Emily Glass, President and CEO of Syncro. They’re an all-in-one RMM, PSA and remote access tool that helps managed service providers - MSPs - run more profitable bus...

7 Elo 202250min

In this episode, Richard talks to Shabad Chawla, the founder of London-based MSP techsapiens. Its managed service framework is based on the UK’s Cyber Essentials scheme and other relevant industry sta...

12 Kesä 202257min

In this episode, Richar talks to Alex Martin. Alex is the cyber security analyst for UK-based LMS Group, a role he took on after achieving a degree in cybersecurity and forensic computing. LMS support...

29 Touko 202242min

In this episode, Richard talks to Keith Edmunds of Tiger Computing to learn more about Linux for MSPs.They discuss:Why businesses use Linux over the traditional Microsoft solutionsHow the advent of Cl...

26 Touko 202222min

In this interview, Richard speaks to Scott Riley, the founder of Cloud Nexus, a UK-based MSP specialising in the Microsoft Stack. Scott explains that he decided to niche the business to give a better ...

22 Touko 20221h 28min