[79] How To Succeed with MSP Customer Service

Richard talks to Jaya Baloo, Chief Information Security Officer (CISO) of Avast, who provide antivirus and security software to companies and individuals around the world. They talk about how MSPs can...

12 Huhti 202034min

Richard chats to Josh Weiss, the founder, president and CIO of LA Creative Technologies, a progressive MSP serving businesses in Los Angeles, California. They discuss how Josh chooses his clients, and...

5 Huhti 202051min

Richard talks to Simon Raybould, a presentations coach, based in the north east of England but delivering training around the country. They talk about the challenges MSPs face when it comes to giving ...

29 Maalis 20201h 7min

Richard talks to George Bardissi of BVOIP, which provides VoIP services which MSPs can supply to customers. They discuss how George evolved BVOIP from Bardissi Enterprises, why MSPs are moving into th...

22 Maalis 202043min

In this episode, New York Times bestselling author and keynote speaker Chris Brogan speaks candidly about depression and mental health for MSP owners.Mentioned in This EpisodeWebsite: ChrisBrogan.comM...

29 Joulu 20191h 2min

Richard speaks to Mark Matthews, owner and CEO of ATG IT, to discuss the benefits of collaboration and outsourcing, and what their partner relationship with Continuum looks like.

22 Joulu 201941min

In this episode, Richard speaks to Adam Porteous, Google AdWords expert at Pronto Marketing. They talk about Google AdWords and specifically how MSP's can use Google AdWords to grow their business and...

1 Joulu 201933min

In this episode, Richard talks to Tracy Pound. Tracy is the Managing Director at Maximity. She also works on the board of directors at CompTIA. They talk about how to advance women in IT and how Tracy...

24 Marras 201950min