Chapter 2: The Hotline
99% Invisible4 Joulu 2020

Chapter 2: The Hotline

Katie Mingle heard a lot about 211 doing this reporting. Not just from Tulicia Lee who called a bunch of times, but from everyone—from homeless people and service providers and advocates. In her mind, it was the 911 of homelessness. Only, more often than not, it seemed like when people called 211, the metaphorical ambulance never came. That was true for Tulicia, and it was true for lots of other people she met.

If everyone starts at 211, why is it a dead-end for so many people? What is happening at 211? At the beginning of March, right before everything shut down for the pandemic, Katie spent a day in the 211 call center.

The Hotline

Subscribe to SiriusXM Podcasts+ to listen to new episodes of 99% Invisible ad-free and a whole week early.

Start a free trial now on Apple Podcasts or by visiting siriusxm.com/podcastsplus.


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jaksot(779)

Train Set: Track Two

Train Set: Track Two

Funiculars are great, which is why the main image from our previous train episode featured one -- except we didn't actually talk about that one during the show. It's a cable car from Wellington, and a...

9 Marras 202232min

Articles of Interest: American Ivy

Articles of Interest: American Ivy

Articles of Interest is a show about what we wear. Host and producer Avery Trufelman investigates our collectively held beliefs about fashion and explores topics like the intellectual property law beh...

2 Marras 202237min

The Safety Bicycle

The Safety Bicycle

The basic mechanics of the bike are pretty simple --- it’s basically a triangle with wheels and a chain drive to propel it forward. No batteries or engines. It seems obvious in hindsight .... And that...

25 Loka 202233min

Walk of Fame

Walk of Fame

Even if you haven't made the pilgrimage to Southern California, you can probably already picture what the Walk of Fame looks like. It's a 1.3 mile walkway lined with terrazzo and brass squares. Each s...

18 Loka 202247min

Vuvuzela

Vuvuzela

The vuvuzela is a two foot long injection-molded plastic horn. It only plays one note: a B flat. And it gradually became a regular feature of South African soccer. But prior to the 2010 World Cup, the...

11 Loka 202232min

Wickedest Sound

Wickedest Sound

Jamaica is famous around the world for its music, including genres like ska, dub, and reggae. It’s tempting to think that the powerful amplifiers and giant speakers at the dance parties were designed ...

4 Loka 202242min

Tale of the Jackalope

Tale of the Jackalope

The magical mythical "jackalope" is a essentially a horned rabbit, with antlers of different sizes and shapes. The jackalope is a mascot of the American West – inspiring an absolute river of trinkets ...

28 Syys 202234min

President Clinton Interviews Roman Mars

President Clinton Interviews Roman Mars

On this special feature episode, President Bill Clinton interviews 99% Invisible host and creator Roman Mars.Roman Mars has spent his career chronicling these bits of human ingenuity that we so often ...

20 Syys 202249min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
rss-sisalto-kuntoon
rss-rahamania
rss-lahtijat
taloudellinen-mielenrauha
ostan-asuntoja-podcast
pomojen-suusta
rss-h-asselmoilanen
rss-seuraava-potilas
inderespodi
rss-startup-ministerio
rss-20-30-40-podcast
rss-vaikuttavan-opettajan-vierella
rss-siksi-viestinta
juristipodi
rss-bisnesta-bebeja
rss-inspiroivat-naiset