Wiggle Room
Florist Life9 Marras 2021

Wiggle Room

When it comes to our contracts and our floral offerings, we often have disruption in what we have promised our client due to the recent issues with the supply chain of our industry. We want to provide the best service and highest quality product we can, but are often faced with a big red "NO" buzzer. What to do in these scenarios?.... going forward, set your designs and offerings as stylings rather than recipes. It may seem like a cop-out, but to be perfectly honest and transparent about it.... the industry is having a hard time getting product. Be up front about it with your client by letting them know you are working in their best interest and will go to great lengths to get what they want. Giving yourself "Wiggle Room" will help you get your customer exactly what they want.

Jaksot(32)

Wedding Recipe

Wedding Recipe

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The Other Side

The Other Side

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Sympathy Work

Sympathy Work

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Industry Advocacy

Industry Advocacy

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1 Kesä 202129min

Respect & Appreciation

Respect & Appreciation

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24 Touko 202135min

Lighten Up

Lighten Up

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16 Touko 202126min

Perceived Value

Perceived Value

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9 Touko 202127min

Irate Customers

Irate Customers

The irate customer conflict is a scene we would rather avoid. As florists, we are embedded in the service industry and will surely encounter them, and often at the worst time. Be prepared, and know th...

2 Touko 202124min

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